Jurnal Penelitian dan Pengabdian Masyarakat
Vol. 4 No. 3 (2026): August 2026 In Press

The Urgency of Emotional Intelligence in Higher Education to Improve The Quality of Indonesian Graduates: A Phenomenological Approach

Bobang Noorisnan Pelita (Universitas Islam Sunan Gunung Djati Bandung)
Baby Poernomo (Institut Ilmu Sosial dan Manajemen STIAMI)
Akhya Ansori (Institut Ilmu Sosial dan Manajemen STIAMI)
Nico Irawan (Thai Global Business Administration Technological College (TGBC))



Article Info

Publish Date
30 Jul 2026

Abstract

Currently, social and economic challenges are increasingly felt, raising public awareness of the importance of education. Various employment sectors set a minimum qualification of a bachelor's degree, prompting parents to prioritize their children's education as a preparation for a future career. Education is no longer considered sufficient only up to the high school level, but efforts are made to continue it to higher education. Unfortunately, these fresh graduates only excel academically but have relatively low emotional intelligence. This is a qualitative study with a phenomenological approach. Data collection was conducted through semi-structured interviews with human resources managers who have been responsible for recruiting fresh graduates. To maintain data validity, the researcher conducted source triangulation, by interviewing students who are currently in their fifth semester. The results of this study show that there are still many fresh graduates who are only good academically but still do not understand and have not applied the five aspects of emotional intelligence, namely self-awareness, self-regulation, motivation, empathy, and social skills. 

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Journal Info

Abbrev

jp2m

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Social Sciences Other

Description

Jurnal Penelitian dan Pengabdian Masyarakat ( JP2M ) menyebarluaskan hasil penelitian berbasis pengabdian masyarakat, peningkatan kapasitas masyarakat dan pemberdayaan masyarakat, serta inovasi pemberdayaan masyarakat di seluruh dunia. Fokus dan Ruang lingkup Jurnal Penelitian dan Pengabdian ...