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Accessibility for Persons with Disabilities in Employment Opportunities in Private Companies: A Case Study of Indonesia Baby Poernomo; Charles Magwari Omboto; Jeruth Ngonzi Tinka
Ilomata International Journal of Social Science Vol 3 No 1 (2022): January 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.762 KB) | DOI: 10.52728/ijss.v3i1.413

Abstract

The absorption of workers with disabilities in Indonesia is still limited. The companies argue that it is difficult to meet accessibility for disabled workers because it requires a lot of funds, for instance facilities that need to be made so that the workplace accessible for people with disabilities. This research is aimed at answering the questions of how the accessibility of persons with disabilities in employment opportunities in private companies in Indonesia, what obstacles encountered by persons with disabilities who work in private companies, and how the solutions are provided so that persons with disabilities have easy access to work in private companies. This is a qualitative research with a case study approach. The data collection in this study used semi-structured interviews with 20 people with disabilities consists of 10 people with disabilities who were rejected by companies and 10 people with disabilities who had been accepted to work but finally decided to quit. In this study, a public policy expert was also interviewed to obtain data on how policies related to persons with disabilities were implemented. The results of this study indicate that there are still many people with disabilities who are rejected to work by the companies. If anyone is already working, eventually they have to resign considering the unequal treatment they have received, both from the leaders and fellow employees. However, until now there has never been a company that got a sanction even though the regulations regarding the treatment of persons with disabilities have been affirmed in Law Number 8/2016. Therefore, stricter supervision is needed for private companies so that they not only fulfill the quota of 1% of employees with disabilities out of the total number of employees, but also pay attention and treat employees with disabilities the same as other employees.
Extrinsic and Intrinsic Motivation to Improve the Quality of Public Services: A Case Study at the Rumah Sakit Umum Daerah (RSUD) Cengkareng Mira Permata Sari; Baby Poernomo; Mara Elaiza Augustine Flores; Nataya Premchaiporn
Ilomata International Journal of Social Science Vol 3 No 4 (2022): October 2022
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (447.904 KB) | DOI: 10.52728/ijss.v3i4.590

Abstract

This research is intended to answer the questions how the employees of RSUD Cengkareng can improve the quality of their services with extrinsic and intrinsic motivation and what are the obstacles encountered in improving the service quality of RSUD Cengkareng. Data collection methods in this qualitative research are interviews and documentation. The interviews conducted were semi-structured interviews. Researchers conducted interviews with 20 non-medical employees with the criteria of having worked for more than 5 years to obtain data on whether employees have intrinsic motivation to work and provide excellent service to patients and whether the leadership at Cengkareng Hospital provides extrinsic motivation to employees so that they can continue to work. improve services to patients. To get more objective results, the researchers also interviewed 20 Cengkareng Hospital patients, in order to obtain data related to how the services provided by the employees at Cengkareng Hospital. The results of this study indicate that extrinsic motivation given by superiors is highly expected by employees so that employees' intrinsic motivation can increase to provide better services to patient.
Analisis Strategi Promosi Dalam Meningkatkan Penggunaan Jasa Bimbingan Belajar Pada Yayasan Bintang Nusantara Cakra Bekasi Nina Imani; Baby Poernomo
JAMBIS : Jurnal Administrasi Bisnis Vol 3, No 4: Agustus 2023
Publisher : JAMBIS : Jurnal Administrasi Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/jambis.v3i4.3373

Abstract

The promotion strategy is one way to win a sustainable competitive advantage for company that produces goods or services. One of the companies engaged in services is Bintang Nusantara Cakra tutoring. The type of research used in this research is qualitative with a case study method. The data collection technique uses 6 indicators of Fandy Tjiptono's theory promotion mix in Dellamita, M.F (2014). The data collection technique used semi-structured interview methods and participant observation. The data collection is supported by documentation in the form of photographs with resource persons and internal company data. Test the validity of the data in this study using triangulation data collection techniques. The results showed that Yayasan Bintang Nusantara Cakra Bekasi needs corrective and improvement of promotion strategies on 6 promotion mix factors by implementing contemporary promotion strategy through the application of role models, determining appropriate target objects, and maximizing the use of social media by utilizing paid promotion or endorsement features to appropriate figures and the use of billboards and pennants around the building environment to help enlarge the scope of advertising and achieve an increase in the number of costumers.