Jurnal Pendidikan Terapan
Vol 4, No 3 July (2026)

The Mediating Role of Soft Skills in the Effects of Perceived Campus Support and Industrial Internship Experience on Graduates’ Work Readiness: From the Department of Informatics and Computer Engineering, Universitas Negeri Makassar

AriyaniZulkarnain (Universitas Negeri Makassar)
Faisal Syafar (Universitas Negeri Makassar)
Anas Arfandi (Universitas Negeri Makassar)



Article Info

Publish Date
31 Jul 2026

Abstract

The increasing demand for work-ready graduates in the digital era has encouraged higher education institutions to strengthen academic support and industrial internship programs. However, limited studies have examined the mediating role of soft skills in the effects of perceived campus support, industrial internship experience, and graduates' work readiness, particularly in the context of informatics and computer engineering higher education. This study aims to examine the effects of perceived campus support and industrial internship experience on graduates' work readiness, with soft skills serving as a mediating variable among graduates of the Department of Informatics and Computer Engineering, Universitas Negeri Makassar. This study employed a quantitative approach using an ex post facto research design. A total of 220 graduates were selected through proportional random sampling. Data were collected using a structured questionnaire and analyzed using Structural Equation Modeling Partial Least Squares (SEM-PLS) with SmartPLS 4. The results indicate that perceived campus support and industrial internship experience have positive and significant effects on soft skills. Industrial internship experience and soft skills also have positive and significant effects on graduates' work readiness, whereas perceived campus support has no direct effect on work readiness. Furthermore, soft skills significantly mediate the  effects perceived campus support, industrial internship experience, and graduates' work readiness. The novelty of this study lies in explaining the mediating role of soft skills in the effects of perceived campus support and industrial internship experience on graduates' work readiness within the context of informatics and computer engineering higher education. The findings imply that higher education institutions should strengthen campus support systems and improve the quality of industrial internship programs to foster graduates' soft skills and enhance their work readiness.

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Journal Info

Abbrev

JUPITER

Publisher

Subject

Humanities Education Social Sciences Other

Description

Jurnal Pendidikan Terapan (JUPITER) is an open scientific forum for educational researchers,scholars and practitioners. This open access journal publishes articles related to the research results in the field of education. The journal seeks to digest innovations, issues and trends in educational ...