JAIM (Jurnal Abdi Masyarakat)
Vol. 9 No. 2 (2026): Jurnal Abdi Masyarakat Mei 2026

PEMANFAATAN ARTIFICIAL INTELLIGENCE UNTUK MENINGKATKAN KOMPETENSI SDM DAN EFEKTIVITAS PELAYANAN PUBLIK.

Maulidza Nur Fauzi (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Imtinan Widhah Kumala (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Mohamad Fahmi Yusuf (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Tri Winarsih (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Siti Musarofah (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Bayu Malikhul Askhar (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)
Cahya Intan Syafinaz (Institut Teknologi dan Bisnis Ahmad Dahlan Lamongan)



Article Info

Publish Date
31 Jul 2026

Abstract

Village apparatus in Glagah District, Lamongan Regency, still relies on conventional administrative methods due to limited digital literacy and minimal training on emerging technologies, creating a gap between rising public service expectations and staff competency. This community service activity aimed to enhance village officials' understanding and practical skills in utilizing Artificial Intelligence (AI) to support administrative tasks and public services. The program was implemented through four stages: needs assessment, socialization and training, hands-on mentoring, and evaluation with sustainability monitoring, involving 47 participants from various village positions. Results showed a significant increase in participant comprehension, with average pre-test to post-test scores rising by 43.5 points, alongside concrete outputs such as AI-assisted document drafts and a practical usage guide. Participant satisfaction toward sustainable AI adoption was notably high. This activity concludes that structured, contextual training combined with personal mentoring effectively bridges digital competency gaps and fosters a more adaptive, technology-responsive work culture among village apparatus.

Copyrights © 2026






Journal Info

Abbrev

jaim

Publisher

Subject

Humanities Economics, Econometrics & Finance Public Health Social Sciences Other

Description

Jaim merupakan jurnal abdi masyarakat yang diterbitkan oleh LP3M Universitas Kadiri, yang bertujuan sebagai sarana publikasi dalam memberikan informasi hasil kegiatan pengabdian masyarakat di bidang ekonomi, sosial politik, teknik, hukum, pertanian, dan kesehatan dalam memberdayakan ...