Interaksi Online
Vol 14, No 2: April 2026

STRATEGI KOMUNIKASI PENINGKATAN ENGAGEMENT (LIKE, SHARE, DAN COMMENT) TIKTOK @UNIVERSITAS DIPONEGORO DAN INSTAGRAM @UNDIP.OFFICIAL MELALUI PRODUKSI KONTEN VIDEO SEBAGAI PROJECT COORDINATOR DAN CONTENT PLANNER

Estya Rastra Pratidina (Prodi S1 Ilmu Komunikasi)
Joyo Nur Suryanto Gono (Prodi S1 Ilmu Komunikasi)



Article Info

Publish Date
31 Mar 2026

Abstract

(UNDIP) has proactively adopted digital communication channels as a strategicinstrument to strengthen its institutional reputation. As a higher education institution targetingGeneration Z, UNDIP faces challenges in building effective interaction on social media,particularly on the TikTok platform. Content that tends to be formal and one-way is often lesseffective in attracting young audiences who prefer a humanistic, inclusive, and interactivenarrative approach. This professional project aims to design and implement a communicationstrategy through the "Jejak UNDIP" program to increase engagement (such as likes, shares,and comments) on the @undip.official TikTok account. Through planned video contentproduction, this project focuses on content pillars that highlight the humanistic side of thecampus, facilities such as Electric Buggies through the Smart & Eco Campus campaign, andstudent achievements. The implementation results show that the shift in communication stylefrom formal-segmentative to a more interactive approach has proven effective in attractingactive audience engagement. This increase in engagement not only expands the reach ofinformation but also strengthens UNDIP's image as an adaptive and modern university in theeyes of Generation Z.

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Journal Info

Abbrev

interaksi-online

Publisher

Subject

Library & Information Science Social Sciences

Description

Jurnal Interaksi Online adalah jurnal yang memuat karya ilmiah mahasiswa S1 Jurusan Ilmu Komunikasi, FISIP Undip. Interaksi Online menerima artikel-artikel yang berfokus pada topik yang ada dalam ranah kajian Ilmu Komunikasi dan Ilmu ...