Interaction, Community Engagement, and Social Environment
Vol. 4 No. 1: (July) 2026

A sustainable management model for the Lombongo natural tourism destination based on the 4A approach

Misnawaty Wantogia (Department of Environmental Science, Postgraduate Program, Universitas Negeri Gorontalo, Gorontalo 96128)
Abdul Haris Panai (Department of Environmental Science, Postgraduate Program, Universitas Negeri Gorontalo, Gorontalo 96128)
Marini Susanti Hamidun (Department of Population and Environmental Studies, Postgraduate Program, Universitas Negeri Gorontalo, Gorontalo 96128)
Sukirman Rahim (Department of Environmental Science, Faculty of Mathematics and Natural Sciences, Universitas Negeri Gorontalo, Gorontalo 96128)
Sunarty Suly Eraku (Department of Geography Education, Faculty of Mathematics and Natural Sciences, Universitas Negeri Gorontalo, Gorontalo 96128)
Iswan Dunggio (Department of Environmental Science, Faculty of Mathematics and Natural Sciences, Universitas Negeri Gorontalo, Gorontalo 96128)



Article Info

Publish Date
30 Jul 2026

Abstract

Background: This study was conducted at Lombongo Nature Tourism Destination, Bone Bolango Regency, Gorontalo Province, Indonesia. This study developed a sustainable management strategy for Lombongo Nature Tourism Destination to overcome the fragmented tourism management and the poor integration among the 4A components (attraction, accessibility, amenities and ancillary services). This study aimed to examine how these components interact within a structured system to support destination performance. Methods: A mixed-method explanatory approach was applied, involving 47 stakeholders through questionnaires, interviews, and focus group discussions. Data were analyzed using descriptive statistics and Interpretive Structural Modeling (ISM) to identify hierarchical relationships among key sustainability elements. Findings: 9 key elements formed a hierarchical system. Sustainable policy , institutional capacity, community participation, and green infrastructure serve as the foundation. Linkage elements, such as technology, environmental education, and biodiversity conservation, act as adaptive connectors. Dependent elements of green funding and the circular economy emerge as system outcomes. This confirms that sustainability depends on integrated and structured governance rather than isolated components. Conclusion: To achieve long-term effectiveness, sustainable tourism management in Lombongo requires a hierarchical and system-based approach that prioritizes governance, integration, and ecological conservation. Novelty/Originality of this article: This study uses ISM to transform the 4A framework into an integrated, system-based management model, moving beyond descriptive analysis toward structural and governance-oriented tourism modeling. The proposed model provides a practical governance framework that can assist policymakers and destination managers in prioritizing sustainable tourism interventions through integrated institutional, environmental, and community-based strategies.

Copyrights © 2026






Journal Info

Abbrev

ICESE

Publisher

Subject

Humanities Economics, Econometrics & Finance Environmental Science Social Sciences

Description

Aim and Scope ICESE contributions are concerned with the method, practice, action research, and deeper exploration of cross-cutting issues within the social environment field in the context of sustainability. ICESE welcomes case studies, best practices, critical perspectives, exploratory and ...