Indonesian Journal of Health Science
Vol 6 No 3 (2026)

Organizational culture towards patient safety in hospitals: A literature review

Rizky Khaeran (Universitas Pembangunan Nasional Veteran Jakarta)
Nadia Putri Untiami (Universitas Pembangunan Nasional Veteran Jakarta)
Donna Ndari Santoso Putri (Universitas Pembangunan Nasional Veteran Jakarta)
Nirna Dwi Anggraini (Universitas Pembangunan Nasional Veteran Jakarta)
Amanda Safitri (Universitas Pembangunan Nasional Veteran Jakarta)
Siti Aisyah (Universitas Pembangunan Nasional Veteran Jakarta)
Cahya Arbitera (Universitas Pembangunan Nasional Veteran Jakarta)



Article Info

Publish Date
19 Jun 2026

Abstract

Patient safety is a key indicator of hospital service quality and is strongly influenced by the organizational culture within healthcare settings. An organizational culture that promotes openness, collaboration, and continuous learning contributes to the creation of a safe care environment. This study aimed to examine the relationship between organizational culture and patient safety implementation in hospitals through a literature review. Literature searches were conducted using the Google Scholar, Springer, and Garuda databases. Eligible studies included full-text articles published in Indonesian or English between 2015 and 2024. The review of ten selected articles indicated that organizational culture positively influences patient safety. The dimensions that contributed most significantly to patient safety included teamwork, open communication, management support, organizational learning, and a non-punitive culture. However, staffing issues and inadequate non-punitive responses to errors remain challenges in patient safety implementation. Furthermore, a positive organizational culture was found to enhance incident reporting and strengthen healthcare workers’ commitment to patient safety. These findings suggest that fostering a supportive organizational culture is a strategic approach to improving the quality and safety of hospital care.

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Journal Info

Abbrev

ijhs

Publisher

Subject

Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

Description

Indonesian Journal of Health Science is a place for disseminating research results in the field of health, including, but not limited to topics of public health, environmental health, occupational health, pharmacy, nutrition, epidemiology, medical laboratories, physiotherapy, or other general ...