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All Journal Indonesian Journal of Health Science
Donna Ndari Santoso Putri
Universitas Pembangunan Nasional Veteran Jakarta
Dentistry Health Professions Medicine & Pharmacology Nursing Public Health Veterinary

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The role of strategic planning in improving the effectiveness of healthcare systems: A literature review Nirna Dwi Anggraini; Donna Ndari Santoso Putri; Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 2 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i2.2168

Abstract

Healthcare services are a crucial component in improving public health, yet their effectiveness still faces various challenges, such as service quality, resource efficiency, and patient satisfaction. One approach that can be used to address these issues is strategic planning a systematic process for effectively and efficiently establishing organizational goals and strategies. This study employs a literature review method by analyzing 10 relevant scientific articles on strategic planning in healthcare. The findings indicate that strategic planning plays a crucial role in enhancing the effectiveness of healthcare services, particularly in human resource management, service quality improvement, and organizational performance. The implementation of appropriate strategies, such as SWOT analysis, human resource competency development, and the optimization of facilities and infrastructure, has proven effective in improving service quality and patient satisfaction. However, the implementation of strategic planning still faces challenges, including budget constraints, a lack of continuous training, and the uneven distribution of healthcare personnel. Additionally, the effectiveness of strategies is influenced by the comprehensiveness of performance indicators and the evaluation systems used. Therefore, there is a need to strengthen data-driven strategic planning, enhance human resource competencies, and improve facilities and infrastructure to support the effectiveness of healthcare services.
Challenges and strategies in health workforce management to achieve equitable health care service: A literature review Donna Ndari Santoso Putri; Nirna Dwi Anggraini; Heri Iswanto
Indonesian Journal of Health Science Vol 6 No 2 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i2.2169

Abstract

Health is both a basic need and a right of every individual that must be fulfilled to achieve an optimal quality of life. In Indonesia, the availability of healthcare personnel has shown an increase over time, yet it still faces significant challenges regarding equitable distribution. Issues in the distribution of healthcare personnel are inseparable from suboptimal governance aspects. Therefore, this study aims to analyze the challenges and governance strategies for healthcare personnel in supporting equitable health services based on various previous studies. The methods used include a literature review from the Google Scholar, Garuda, and PubMed databases. Based on the findings, it was determined that healthcare workforce governance in Indonesia still faces complex challenges, particularly regarding distribution disparities, shortages of healthcare personnel, and weaknesses in the planning and management of healthcare human resources. Although the number of health workers continues to increase, their distribution remains uneven and is still concentrated in urban areas, leading to disparities in access to health services in remote and underdeveloped regions. It is recommended that the government and stakeholders strengthen health workforce planning based on needs and data, and enhance cross-sectoral coordination in the management of health human resources.
Organizational culture towards patient safety in hospitals: A literature review Rizky Khaeran; Nadia Putri Untiami; Donna Ndari Santoso Putri; Nirna Dwi Anggraini; Amanda Safitri; Siti Aisyah; Cahya Arbitera
Indonesian Journal of Health Science Vol 6 No 3 (2026)
Publisher : PT WIM Solusi Prima

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54957/ijhs.v6i3.2259

Abstract

Patient safety is a key indicator of hospital service quality and is strongly influenced by the organizational culture within healthcare settings. An organizational culture that promotes openness, collaboration, and continuous learning contributes to the creation of a safe care environment. This study aimed to examine the relationship between organizational culture and patient safety implementation in hospitals through a literature review. Literature searches were conducted using the Google Scholar, Springer, and Garuda databases. Eligible studies included full-text articles published in Indonesian or English between 2015 and 2024. The review of ten selected articles indicated that organizational culture positively influences patient safety. The dimensions that contributed most significantly to patient safety included teamwork, open communication, management support, organizational learning, and a non-punitive culture. However, staffing issues and inadequate non-punitive responses to errors remain challenges in patient safety implementation. Furthermore, a positive organizational culture was found to enhance incident reporting and strengthen healthcare workers’ commitment to patient safety. These findings suggest that fostering a supportive organizational culture is a strategic approach to improving the quality and safety of hospital care.
Co-Authors Amanda Safitri Cahya Arbitera Heri Iswanto Nadia Putri Untiami Nirna Dwi Anggraini Rizky Khaeran Siti Aisyah