Benefit : Journal of Bussiness, Economics, and Finance
Vol. 4 No. 4 (2026): BENEFIT: Journal Of Business, Economics, and Finance

Pengaruh Kompetensi Digital dan Strategi SDM terhadap Kinerja Bisnis Lestari Homestay Jimbaran

I Putu Dony Indrayana (Sekolah Tinggi Ilmu Sosial dan Ilmu Politik (STISIP) Margarana)



Article Info

Publish Date
02 Aug 2026

Abstract

Abstract This study aims to analyze the influence of digital competence and human resource (HR) strategies on the business performance of Lestari Homestay Jimbaran. This study uses a qualitative approach with a descriptive research type. Data were collected through interviews, observations, and documentation. Data analysis techniques use SWOT analysis. The results show that digital competence and HR strategies play an important role in improving homestay business performance. Digital competence is reflected in the ability to manage social media, utilize online booking platforms, Google Maps, and digital communication through WhatsApp Business. HR strategies are implemented through employee capability development, service quality improvement, and adaptation to digital technology. The main strengths lie in responsive service, strategic location, and digital adaptability, while weaknesses include limited human resources and suboptimal digital content management. Opportunities arise from increasing tourist arrivals in Bali, while threats come from intense competition among accommodation businesses. Digital competence and HR strategies have proven to improve business visibility, customer loyalty, and homestay business performance.

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Journal Info

Abbrev

benefit

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Benefit: Journal of Business, Economics, and Finance aims to facilitate and promote the inquiry into and dissemination of research results on business, economy, and finance fields. The scope of our Journal Includes: Business Management, Business Economics, Digital Business, Public Economics, ...