Journal International of Lingua and Technology
Vol. 4 No. 3 (2025)

DEVELOPMENT OF AN IMMERSIVE VIRTUAL REALITY (VR) LEARNING ENVIRONMENT FOR SIMULATING CROSS-CULTURAL BUSINESS COMMUNICATION IN ENGLISH

Titin Jumriah (Universitas Werisar)
Nino Tsereteli (Tbilisi State University)
Tsehaynesh Negash (Addis Ababa University)
Klara Schmidt (University of Salzburg)



Article Info

Publish Date
24 Dec 2025

Abstract

The globalization of commerce demands that graduates possess advanced cross-cultural business communication competence in English, a skill difficult to master using low-fidelity traditional training methods. This study addresses the critical gap by developing an Immersive Virtual Reality (VR) Learning Environment designed to simulate high-stakes cross-cultural business communication scenarios. The primary objective was to validate the pedagogical efficacy of this environment using a novel Multi-Modal VR Communication Assessment Framework. A quasi-experimental, pretest-posttest control group design (N=80) was implemented over an eight-week period, comparing VR training with traditional role-play. The VR prototype integrated AI-driven avatar behaviors and an NLP component for real-time assessment. Results showed a strong causal effect of the VR training on competence gain (F=31.92, p < 0.001), with the VR group achieving a substantial raw gain of 16.8 points, significantly exceeding the control group’s 6.9 points. Crucially, the intervention demonstrated a 25\% reduction in communication apprehension (t(78) = 4.85, p < 0.001), coupled with superior gains in Cultural Appropriateness (21.5\%). The study concludes that the VR environment is not merely an alternative, but a pedagogical necessity capable of mitigating affective barriers and achieving superior gains in nuanced socio-pragmatic competence, thus providing a new standard for holistic professional training.

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Journal Info

Abbrev

jiltech

Publisher

Subject

Education Languange, Linguistic, Communication & Media

Description

Journal International of Lingua and Technology is published by Sekolah Tinggi Agama Islam Al-Hikmah Pariangan Batusangkar, West Sumatra, Indonesia. is an international peer reviewed and open access journal in language education. The aim is to publish conceptual and research articles that explore the ...