Managing: Jurnal Bisnis dan Manajemen
Vol. 3 No. 1 (2026)

Implementation of Dynamic Capability in Culinary MSMEs: A Case Study of Kedai Suho, Bandar Lampung

Dea Uswatun Hasanah (Universitas Islam Negeri Raden Intan Lampung)
Icha Nur Fadilnia (Universitas Islam Negeri Raden Intan Lampung)
M. Gibran Yudha (Universitas Islam Negeri Raden Intan Lampung)
Vicky F Sanjaya M.Sc (Universitas Islam Negeri Raden Intan Lampung)



Article Info

Publish Date
15 Jun 2026

Abstract

This study aims to analyze the implementation of dynamic capability in culinary SMEs, particularly Kedai Suho, in responding to market changes, customer needs, and operational challenges. The study employs a qualitative approach using a case study method. Data were collected through in-depth interviews, observations, and documentation related to Kedai Suho's operations. The results indicate that Kedai Suho applies three dimensions of dynamic capability: sensing, seizing, and reconfiguring. The owner demonstrates sensing capability by identifying changes in customer preferences through menu innovation and topping variations. Seizing capability is reflected in strategies such as menu diversification, promotions, and customer-oriented service to enhance loyalty. Reconfiguring capability is implemented through improvements in raw material quality, packaging, and food presentation. Despite stable business performance, significant challenges arise from digital platform fees and taxes, affecting profit margins. This study recommends strengthening digital adaptation strategies, systematic financial management, and continuous innovation to maintain competitiveness and business sustainability.

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Journal Info

Abbrev

i

Publisher

Subject

Economics, Econometrics & Finance

Description

Managing: Jurnal Bisnis dan Manajemen is a peer reviewed journal published by Penerbit Hellow Pustaka. The journal is aimed at spreading the research results conducted by academicians, researchers, and practitioners in the field of business and management. In particular, papers which consider the ...