Journal of Science and Education (JSE)
Vol. 7 No. 1 (2026): September 2026

UI/UX Design of Higher Education Academic Information System for Users with Low Digital Literacy

Pratiwi Bagus Nanindah (Universitas Islam Indonesia, Yogyakarta, Indonesia)
Teduh Dirgahayu (Universitas Islam Indonesia, Yogyakarta, Indonesia)



Article Info

Publish Date
03 Jun 2026

Abstract

Academic Information Systems (AIS) play a crucial role in supporting academic activities at universities. However, at STIE Indonesia Pontianak, academic information management is still partially conducted manually and is difficult to access; additionally, some students have low digital literacy, which causes difficulties in using complex systems. This study aims to design a simple and user-friendly AIS interface prototype using a User-Centered Design (UCD) approach within the framework of the Design Science Research Methodology (DSRM). Data collection was conducted through observation using the think-aloud method and interviews. The design outcome, a high-fidelity prototype, was then evaluated using task-based usability testing and the System Usability Scale (SUS). Test results showed that the success rate for the low digital literacy group was 99%, while for the high digital literacy group it reached 100%. SUS scores indicated that the low literacy group received a score of 69 (marginal category), while the high literacy group received a score of 81.4 (acceptable category). These results indicate that the prototype has good usability, but still requires improvement for users with low digital literacy. The resulting prototype can serve as a reference in the development of user-centered AIS.

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Journal Info

Abbrev

jse

Publisher

Subject

Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Engineering Languange, Linguistic, Communication & Media Mathematics Physics

Description

Journal of Science and Education (JSE) aims to facilitate and promote the inquiry into and dissemination of research results on primary education, secondary education, higher education, teacher education, special education, adult education, non-formal education, and any new development and ...