Jurnal Pemberdayaan: Publikasi Hasil Pengabdian kepada Masyarakat (JPM ITTC )
Vol. 5 No. 2 (2026): Juli-Desember

Digitalisasi UMKM Z-Chicken Baznas Kota Tangerang melalui GoFood, QRIS, dan Google Maps

Muhammad Fathi Taqiyuddin (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Anisya Septiawati Purnomo (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Lisna Damayanti (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Najmah Zaahirah (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Fatimah Zahro Fadilah (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Evan Azalia Ibnu Arianto (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)
Asep Usman Ismail (Program Studi Pengembangan Masyarakat Islam, Fakultas Dakwah dan Ilmu Komunikasi, Universitas Islam Negeri Syarif Hidayatullah Jakarta)



Article Info

Publish Date
20 Jul 2026

Abstract

The advancement of digital technology compels business owners to adapt to various digital platforms to enhance competitiveness and expand market reach. This community service initiative targets Z-Chicken outlet operators supported by the National Zakat Agency (BAZNAS) of Tangerang City, who face challenges in utilizing digital technology—such as the lack of digital payment systems, failure to register as food delivery merchants, and the absence of business locations on digital mapping platforms. The project aims to support the digital transformation of these businesses through the implementation of QRIS, GoFood Merchant services, and Google Maps, thereby improving accessibility, transaction efficiency, and marketing reach. Conducted between April and May 2026, the initiative employed a participatory mentoring method comprising partner needs assessment, outreach and education, and implementation support. A comparative descriptive analysis was used to evaluate the partners' conditions before and after the mentoring process based on specific performance indicators. The results indicate that all 14 participating outlets successfully secured active QRIS accounts and registered on Google Maps, while 13 outlets successfully registered as GoFood merchants. The implementation of digitalization led to increased business visibility, expanded marketing access, streamlined transactions, and improved discoverability for consumers. Participatory mentoring proved effective in enhancing the capacity of business owners to adopt digital technologies, thereby supporting the sustainability of their culinary businesses.

Copyrights © 2026






Journal Info

Abbrev

jpmittc

Publisher

Subject

Education Social Sciences

Description

Jurnal Pemberdayaan: Publikasi Hasil Pengabdian kepada Masyarakat (JPM ITTC ) E-ISSN : 2962-9624 (Online - Elektronik) adalah Jurnal Pengabdian kepada Masyarakat yang diterbitkan oleh CV. ITTC Indonesia. Merupakan jurnal ilmiah hasil kegiatan pengabdian masyarakat (PKM) oleh dosen dan mahasiswa. ...