Jurnal Noken: Ilmu-Ilmu Sosial
Vol. 12 No. 1 (2026): Juni 2026

Collaborative Governance and Smart Public Services for Sustainable Development in West Papua Province

Salmawati Salmawati (Universitas Muhammadiyah Sorong)
Fauziah Saragih (Muhammadiyah University of Sorong)
Masni Banggu (Muhammadiyah University of Sorong)
Mohammad Saleh Refra (Muhammadiyah University of Sorong)
Muhammad Zuhdan (University AMIKOM Yogyakarta)
Alfatihah Devi Auliya (Muhammadiyah University of Sorong)



Article Info

Publish Date
29 Jun 2026

Abstract

The establishment of Southwest Papua Province under Law No. 29 of 2022 has created significant challenges for sustainable development, including limited institutional capacity, unequal public service accessibility, and inadequate digital infrastructure. Although collaborative governance and smart public services have received increasing scholarly attention, their integrated role in supporting sustainable development in newly autonomous regions remains underexplored. This study examines the influence of collaborative governance and smart public services on sustainable development outcomes in Southwest Papua. An explanatory sequential mixed-methods design was employed. Quantitative data were collected through a questionnaire survey of 412 respondents and analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The quantitative findings were subsequently validated and enriched through semi-structured interviews with 22 key stakeholders. The results indicate that collaborative governance has a significant positive effect on both smart public services and sustainable development outcomes. Smart public services further enhance sustainable development by improving service accessibility, efficiency, and transparency. Qualitative findings emphasize stakeholder participation, inter-organizational coordination, Indigenous community engagement, and digital innovation as critical drivers of governance effectiveness, while limited digital infrastructure and uneven internet access remain major constraints.

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Journal Info

Abbrev

jn

Publisher

Subject

Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Noken (Social Science) is biannual publication issued in the month of December and March. noken is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to social science issues that deal with social science issues such as social and ...