Berajah Journal
Vol. 6 No. 4 (2026): Berajah Journal

PENGARUH CONTENT MARKETING, INFLUENCER MARKETING DAN ONLINE CUSTOMER REVIEW TERHADAP KEPUTUSAN PEMBELIAN SKINCARE WHITELAB DI KOTA BATAM

Legista Delona Guci (Universitas Putera Batam)
Winda Evyanto (Universitas Putera Batam)



Article Info

Publish Date
22 Jul 2026

Abstract

This study was conducted to determine the influence of content marketing, influencer marketing and online customer reviews on purchasing decisions for Whitelab skincare products in Batam, both individually and collectively. This study employed a quantitative method using multiple linear regression analysis. The sample consisted of 100 respondents, determined using Lemeshow’s formula, through purposive sampling and non-probability sampling methods. Data were collected by distributing questionnaires and subsequently analysed using SPSS software. The results of the study indicate that, when analysed partially, Content Marketing has a positive and significant effect on the Purchase Decision with a calculated t-value of 2.478 and a significance level of 0.015; Influencer Marketing has a positive and significant effect on the Purchase Decision with a calculated t-value of 5.890 and a significance level of <0.001; whilst Online Customer Reviews do not have a positive and significant effect on Purchase Decisions, with a t-value of 30.079 and a significance level of <0.001. The R-squared value of 0.485 indicates that these three variables collectively explain 48.5% of the variation in Purchase Decisions, whilst the adjusted R-squared value of 0.468 indicates that the remaining 53.2% is explained by other factors outside the scope of this research model.

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Journal Info

Abbrev

go

Publisher

Subject

Education Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

Description

BERAJAH JOURNAL menerbitkan artikel tentang pendidikan dan pembelajaran secara umum. Berisi artikel /hasil penelitian yang ditulis oleh para ahli, ilmuwan, praktisi, dan reviewer di bidang pendidikan dan pembelajaran. Beberapa cakupan Berajah Journal meliputi: Teori dan landasan pendidikan dan ...