Jurnal Sistem Informasi Galuh
Vol 4 No 2 (2026): Journal of Galuh Information Systems

Klasifikasi Sentimen Ulasan Baby Panda School Bus Menggunakan N-Gram TF-IDF dan XGBoost

Basworo Ardi Pramono (Universitas Semarang)
Kharisma Ayu Febriana (Universitas Semarang)
Susanto (Universitas Semarang)



Article Info

Publish Date
11 Jul 2026

Abstract

User reviews on Google Play Store provide valuable information for understanding user perception of mobile applications, including children's educational games. However, review data are commonly unstructured, informal, and difficult to analyze manually. This study aims to classify the sentiment of Baby Panda School Bus game reviews using lexicon-based pseudo-labeling, word n-gram TF-IDF, and XGBoost. The dataset was collected from Google Play Store and contained 6,299 initial reviews. After duplicate removal, text cleaning, normalization, tokenization, stopword removal, and stemming, 5,337 reviews were used for modeling. Sentiment labels were generated automatically using the InSet lexicon into positive, neutral, and negative classes. The dataset was split into 80% training data and 20% testing data using stratified sampling. The selected text representation was word n-gram TF-IDF with unigram, bigram, and trigram features, followed by XGBoost classification. The experimental results achieved an accuracy of 85.86%, macro F1-score of 83.57%, and weighted F1-score of 85.61%. These findings indicate that n-gram TF-IDF and XGBoost can effectively classify lexicon-based sentiment patterns in Indonesian mobile application reviews.

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Journal Info

Abbrev

jsig

Publisher

Subject

Computer Science & IT

Description

JSIG (Jurnal Sistem Informasi Galuh) dimaksudkan sebagai media kajian ilmiah hasil penelitian, pemikiran, dan kajian kritis-analitik mengenai penelitian di bidang ilmu dan teknologi komputer, termasuk Teknik Sistem, Teknik Informatika/Teknologi Informasi, Informatika Manajemen, dan Sistem Informasi. ...