International Journal of Business, Law, and Education
Vol. 7 No. 2 (2026): International Journal of Business, Law, and Education (on progres)

The Effect of Compensation and Workload on Turnover Intention Through Job Satisfaction as an Intervening Variable in Security Outsourcing at PT Putratama Satya Bhakti in the Jakarta Area

Melinda Pauziah (Universitas Bina Insani)
Febrisi Dwita (Universitas Bina Insani)



Article Info

Publish Date
06 Jul 2026

Abstract

This study aims to determine the effect of compensation and workload on turnover intention through job satisfaction as an intervening variable among outsourcing security employees at PT Putratama Satya Bhakti Jakarta Area. The population in this study is all outsourcing security employees at PT Putratama Satya Bhakti Jakarta Area. The sampling technique used is non-probability sampling with the purposive sampling method. The sample size in this study is 93 respondents. The analysis method used is path analysis with the assistance of SPSS version 27. The results of this study indicate that compensation and workload have a positive and significant effect on job satisfaction. Furthermore, compensation does not have a significant effect on turnover intention, while workload has a positive and significant effect on turnover intention. The results of the Sobel Test also indicate that job satisfaction cannot mediate the effect of compensation and workload on turnover intention. The research findings show that turnover intention among outsourced security employees at PT Putratama Satya Bhakti Jakarta Area is more directly influenced by workload rather than through job satisfaction. High job demands and work pressure are factors that drive turnover intention, so companies need to manage workload and create comfortable working conditions to reduce employee turnover intention.

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journal

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Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Other

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International Journal of Business, Law, and Education disseminates knowledge about Business, Law, and Education that useful to academics, educators, scholars, managers, practitioners, policy makers, consumers, and other stakeholders all around the ...