PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat
Vol. 5 No. 3 (2026): JUNE

Model Pemberdayaan UMKM Food Court Berbasis Technopreneurship melalui Transformasi Digital Marketing dan Pengembangan Kompetensi SDM

Anita Sumelvia Dewi (Fakultas Ekonomi, Universitas Islam Kadiri, Kediri, Indonesia)
Erwin Syahputra (Fakultas Ekonomi, Universitas Islam Kadiri, Kediri, Indonesia)
Iing Sri Hardiningrum (Fakultas Ekonomi, Universitas Islam Kadiri, Kediri, Indonesia)
Choirul Anam (Fakultas Ekonomi dan Bisnis, Universitas Widya Gama, Malang, Indonesia)
Iva Khoiril Mala (Fakultas Ekonomi dan Bisnis, Universitas Negeri Malang, Malang, Indonesia)
Aulia Naufal (Faculty of Quranic and Sunnah Studies, University Sains Islam Malaysia, Malaysia)



Article Info

Publish Date
31 Jul 2026

Abstract

Culinary MSMEs play a strategic role in local economies but continue to face challenges in digital adoption, HR development, and competitiveness, including those at the Pujasera Pusat Rasa food court in Sumbercangkring Village, Kediri Regency. These challenges persist despite an earlier phase of community-based development that successfully established the food court’s physical infrastructure and collective branding, yet left digital literacy and managerial competency largely unaddressed. This community service program is a continuation of that effort, focusing on strengthening technopreneurship through Digital Marketing transformation and HR competency development for 6 culinary MSMEs. Using a Participatory Learning and Action (PLA) approach over four months, activities included needs analysis, program design, Digital Marketing and HR competency training, technopreneurship mentoring, and evaluation. Data were analyzed descriptively by comparing pre- and post-program percentage indicators. Results show significant improvement: active social media use rose from 33% to 83%, financial record-keeping from 17% to 83%, and 67% of MSMEs adopted business technologies such as QRIS, alongside a 30% increase in customer interaction and a shift toward a more digitally adaptive entrepreneurial mindset. Service quality and collective branding were also strengthened, further supporting product innovation among participating MSMEs. The technopreneurship-based empowerment model effectively enhances digital capacity, HR competency, and sustainable competitiveness. These findings indicate that integrating physical infrastructure strengthening with internal capacity development produces a replicable hybrid empowerment model based on location, digitalization, and human capital development.

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Journal Info

Abbrev

PRIMA

Publisher

Subject

Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Veterinary

Description

The Community Service Innovation and Research Portal (PRIMA) is a peer-reviewed journal that publishes scientific articles from various disciplines that are implemented in various community service activities and other applied research. Articles published in the PRIMA Journal include the results of ...