Nidhomiyyah: Jurnal Manajemen Pendidikan Islam
Vol. 7 No. 2 (2026): July

Accelerating Educational Administrative Services through School Principal Supervision in Secondary Education

Tajul Fazari (Universitas Islam Negeri Sultanah Nahrasiyah, Lhokseumawe)
Sahdan Sahdan (Universitas Islam Negeri Sultanah Nahrasiyah, Lhokseumawe)



Article Info

Publish Date
21 Jun 2026

Abstract

The transformation of educational administrative services has become a crucial aspect in developing a responsive, efficient, and professional education system in the digital era. This study aims to describe the role of the school principal in accelerating educational administrative services through Sergiovanni’s Five Forces supervision model at SMA Negeri 15 Takengon. A descriptive qualitative approach was employed, using data collection techniques such as in-depth interviews, participatory observations, and documentation. The findings indicate that the principal implements all five supervisory forces in a synergistic manner: technical force through the use of digital applications and standardized operating procedures; human force through empathetic and participatory communication; educational force through staff training and competency development; symbolic force through exemplary leadership and the embodiment of ethical values; and cultural force through the reinforcement of a collaborative and values-based work culture. The implementation of these five forces not only enhances the efficiency of administrative services but also fosters a reflective, loyal, and character-driven organizational culture. The main contribution of this study lies in offering a contextual and applicable principal supervision model to accelerate the quality of administrative services in secondary schools, particularly in regions with limited resources.

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Journal Info

Abbrev

nidhomiyyah

Publisher

Subject

Religion Humanities Education Social Sciences

Description

Nidhomiyyah: Jurnal Manajemen Pendidikan Islam Is an interdisciplinary publication of original research and writings on the management of Islamic education. Published twice a year (January and July) by the Postgraduate Program of the Darullughah Waddawah Bangil Pasuruan Islamic Institute, East Java. ...