Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Vol. 7 No. 1 (2026): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis

A Systems Approach to Government Management: An Analysis of the Department of Settlement and Infrastructure

Johny Urbanus Lesnussa (STIA Trinitas, Ambon, Maluku, Indonesia)
Montgomery Warbal (STIA Trinitas, Ambon, Maluku, Indonesia)



Article Info

Publish Date
01 Jun 2026

Abstract

This study aims to analyze the government management process from the perspective of the organizing system, including division of labor, departmentalization, distribution of authority, and coordination in achieving efficiency and effectiveness at the Department of Settlements and Infrastructure of Ambon City. Using a descriptive qualitative approach, data were collected through literature review, observation, interviews, and documentation. The findings reveal that the division of labor is not fully aligned with main tasks and functions, departmentalization is relatively well implemented, while the distribution of authority and coordination remain weak, resulting in suboptimal integration and overall inefficiency and ineffectiveness in organizational performance.

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Journal Info

Abbrev

ppj

Publisher

Subject

Description

Public Policy: Jurnal Aplikasi Kebijakan Publik dan Bisnis is a peer-reviewed, multidisciplinary journal published by Universitas Dr. Djar Wattiheluw. The journal is dedicated to the dissemination of high-quality research that advances knowledge and practice in the fields of public policy and ...