Indonesian Journal of Innovation Multidisipliner Research
Vol. 4 No. 3 (2026): Juli - September

The Effect of Job Description Clarity on Employee Performance at Cafe X in Bandung

Azka Qisthiya Putri (Universitas Indonesia Membangun)
Windy Anisa Putri (Universitas Indonesia Membangun)
Gurawan Dayona Ismail (Universitas Indonesia Membangun)
Recky Recky (Universitas Indonesia Membangun)



Article Info

Publish Date
04 Aug 2026

Abstract

The clarity of job descriptions is a crucial factor in the operational efficiency of the Food and Beverage (F&B) industry to minimize role uncertainty and improve staff work effectiveness. This study aims to analyze the effect of job description clarity on employee performance at Café X in Bandung. The research method used is a quantitative approach with an associative design. The study population comprised all 37 employees of Café X, with saturated sampling used as the sampling technique. Data collection was conducted by distributing a structured questionnaire using a Likert scale (1–5) that measured indicators of clarity of tasks, authority, responsibilities, and performance standards (job description), as well as task performance and contextual performance. The data analysis techniques used were simple linear regression, correlation tests, and the coefficient of determination test (R² ) using SPSS. The regression analysis yielded the equation Y = 16.976 + 0.421X. The results of the hypothesis test (t-test) showed a calculated t-value of 3.294 with a significance level of 0.002 (p < 0.05), proving that the clarity of the job description has a positive and significant effect on employee performance. The coefficient of determination (R² ) test yielded a value of 0.237, indicating that the clarity of job descriptions accounts for 23.7% of the variation in employee performance, while the remaining 76.3% is influenced by other variables outside the research model. The implications of this study underscore the importance of management periodically updating and disseminating job descriptions to maintain the quality of the café’s operational services.

Copyrights © 2026






Journal Info

Abbrev

ijim

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Description

Indonesian Journal of Innovation Multidisipliner Research adalah jurnal yang menerbitkan artikel penelitian yang mencangkup multidisiplin, yang meliputi : Humaniora dan ilmu sosial, ilmu politik kontemporer, ilmu pendidikan, ilmu agama dan filsafat, ilmu teknik, bisnis dan ekonomi, Koperasi, ...