International Journal of Management Science and Information Technology (IJMSIT)
Vol. 6 No. 2 (2026): July - December 2026

The Influence of Timeliness and Product Availability in Logistics Distribution on Partner Satisfaction at Perum BULOG in Bengkalis Regency

Triana Lorenza Munthe (Politeknik Negeri Bengkalis)
Muhammad Arif (Politeknik Negeri Bengkalis)
Supriati Supriati (Politeknik Negeri Bengkalis)



Article Info

Publish Date
23 Jul 2026

Abstract

This study aims to examine the simultaneous and partial influence of timeliness and product availability in logistics distribution on partner satisfaction at Perum Bulog in Bengkalis Regency. This study employed a quantitative approach using an associative research design. The population consisted of partners of Perum Bulog in Bengkalis Regency. The sample was determined using a saturated sampling technique. Data were collected through a structured questionnaire and analyzed using multiple linear regression analysis. The results indicate that timeliness and product availability simultaneously have a positive and significant influence on partner satisfaction. Partially, timeliness has a positive and significant influence on partner satisfaction. Likewise, product availability also has a positive and significant influence on partner satisfaction. These findings imply that improving delivery timeliness and maintaining product availability are essential for enhancing partner satisfaction and strengthening the effectiveness of logistics distribution at Perum BULOG in Bengkalis Regency.

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Journal Info

Abbrev

IJMSIT

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The development of science related to good technology, information, and communication, both theoretically and empirically has proven to have a positive impact on various aspects of people lives. The development of the science of Information and Communication Technology provides many benefits to ...