Jurnal Teknik Industri : Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri
Vol 12 No 2 (2026): December 2026

Multidimensional Performance Measurement Based on Social Return on Investment (SROI) in Sustainable Spring Management Systems

Matheus Nugroho (Universitas Yudharta Pasuruan)
Yustinus Budi Hermanto (Universitas Katolik Darma Cendika)
M. Imron Mas’ud (Universitas Yudharta Pasuruan)



Article Info

Publish Date
16 Aug 2026

Abstract

This study aims to develop and apply a multidimensional performance measurement framework based on Social Return on Investment (SROI) to evaluate the sustainability and productivity of spring management systems. A mixed-method approach was employed using an extended six-stage SROI framework integrating economic, social-institutional, environmental, cultural-spiritual, and health-wellbeing dimensions. Data were collected from 187 stakeholders through structured surveys, in-depth interviews, focus group discussions, 18 months of participatory observation, spring discharge measurements, and secondary data sources. The novelty of this research lies in the integration of the Sustainable Livelihoods Framework and Social-Ecological Systems perspective into a multidimensional SROI model capable of capturing both market and non-market values, including cultural and social benefits. The results reveal an SROI ratio of 4.1:1, indicating that every unit of investment generated 4.1 units of social value. Economic impacts contributed 44% of the total benefits, followed by social-institutional (31%), environmental (18%), and cultural-spiritual (7%) dimensions. Productivity improvements were reflected through increased household income, reduced resource access time, enhanced ecosystem services, and strengthened local governance. The study demonstrates that sustainable spring management depends not only on ecological restoration but also on social capital and cultural engagement. This framework provides a comprehensive decision-support tool for assessing sustainability performance and guiding evidence-based conservation policies.

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Journal Info

Abbrev

jti

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering

Description

(ISSN : 2460-898X) JTI merupakan jurnal akademik yang dipublikasikan 2 kali setahun, meliputi bulan Juni dan Desember. Tujuan jurnal ini menyediakan tulisan yang memiliki yang fokus pada bidang Teknik Industri. lebih lanjut jurnal ini dipulikasikan oleh Jurusan Teknik Industri Fakultas Sains dan ...