Journal of Law, Education and Business
Vol. 4 No. 2 (2026): Oktober 2026

Gamification, Hedonic Motivation, and Perceived Value on Impulse Buying among Generation Z GoFood Users

Afina Salsabila (Universitas Riau)
Tengku Firli Musfar (Universitas Riau)
Sri Wahyuni Wildah (Universitas Riau)



Article Info

Publish Date
25 Jul 2026

Abstract

This study aims to analyze the effect of gamification on impulse buying through hedonic motivation and perceived value among Generation Z GoFood users in Pekanbaru. This issue is important to examine because a pre-survey of 30 Generation Z GoFood users in Pekanbaru showed that most respondents felt encouraged to make unplanned purchases after exposure to reward features and limited-time promotions, yet the underlying psychological mechanism remains underexplored in developing-city contexts. A quantitative approach was used, with data collected from 120 respondents through purposive sampling. The analysis was conducted using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4, chosen for its suitability with a moderate sample size and its capacity to test mediating relationships simultaneously. The results show that gamification has a positive and significant effect on impulse buying, hedonic motivation, and perceived value. Hedonic motivation also has a positive and significant effect on impulse buying and successfully mediates the relationship between gamification and impulse buying. However, perceived value does not significantly affect impulse buying and fails to mediate the relationship. These findings indicate that emotional factors play a more important role than cognitive evaluation in driving impulse buying behavior, so future research is recommended to broaden the geographic scope and incorporate other emotional variables such as fear of missing out (FOMO) or customer engagement.

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Journal Info

Abbrev

jleb

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Law, Education, and Business dengan nomor terdaftar E-ISSN 2988-1242 (online) dan P-ISSN 2988-604X (Cetak) adalah jurnal akses terbuka ilmiah yang diterbitkan oleh CV Rayyan Dwi Bharata. JLEB bertujuan untuk mempublikasikan hasil penelitian asli dan review hasil penelitian tentang: 1. ...