Science and Education Journal
Vol 5 No 2 (2026): Science and Education Journal 2026

Pengaruh Kualitas Produk, Persepsi Harga, Dan Kepuasan Konsumen Terhadap Keputusan Pembelian Berkelanjutan Fried Chicken Rizky Di Kota Balikpapan

Ovigeria Subroto Sinaga (STIE Madani Balikpapan)
Tiara Maharani (STIE Madani Balikpapan)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze the effect of product quality, price perception, and customer satisfaction on sustainable purchase decisions at Fried Chicken Rizky in Balikpapan City. This research employed a quantitative approach using multiple linear regression analysis. The research sample consisted of 107 respondents who are consumers of Fried Chicken Rizky, selected using a purposive sampling technique, with data collected through a Likert-scale questionnaire. The results indicate that product quality (X1), price perception (X2), and customer satisfaction (X3) each have a significant partial effect on sustainable purchase decisions. Simultaneously, the three variables have a significant effect with an Adjusted R² = 0.649, meaning 64.9% of the variation in sustainable purchase decisions is explained by the three variables. Product quality is the most dominant variable influencing the sustainable purchase decisions of Fried Chicken Rizky consumers in Balikpapan City. Keywords: Product Quality, Price Perception, Customer Satisfaction, Sustainable Purchase Decision

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Journal Info

Abbrev

sicedu

Publisher

Subject

Humanities Education Social Sciences

Description

Science and Education Journal (SICEDU) menerbitkan artikel penelitian yang membahas tentang pendidikan: pembelajaran di PGSD, di Sekolah Dasar yang membahas kurikulum dan teknologi pembelajaran, manajemen sekolah, kebijakan pendidikan di sekolah, Sosial, humaniora, ...