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Ovigeria Subroto Sinaga
STIE MADANI Balikpapan
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PENGARUH KUALITAS PELAYANAN, FASILITAS, DAN LOKASI TERHADAP KEPUASAN PASIEN UPTD PUSKESMAS MARGOMULYO BALIKPAPAN Ovigeria Subroto Sinaga; Reviana Safitri
Jurnal GeoEkonomi Vol. 15 No. 1 (2024)
Publisher : Program Studi Manajemen Fakultas Ekonomi Universitas Balikpapan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/geoekonomi.v15i1.342

Abstract

Kepuasan pasien merupakan perbandingan antara harapan pasien terhadap pelayanan yang didapat dengan keadaan asli. Pasien sebagai konsumen akan mengukur kualitas pelayanan dari hasil penilaian kinerja yang diberikan dengan yang diterima konsumen dari penyedia jasa. Fasilitas merupakan hal penunjang dalam proses pelayanan kesehatan agar timbul rasa nyaman pasien saat menggunakan dan melakukan aktifitas di Puskesmas. lokasi merupakan salah satu faktor penting dalam hal bauran pemasaran, jika suatu penyedia layanan berhasil mendapatkan lokasi yang strategis maka akan menjadi suatu ancaman bagi pesaing. Maka penelitian ini bertujuan untuk mengetaui Pengaruh Kualitas Pelayanan,Fasilitas dan Lokasi terhadap Kepuasan Pasien UPTD Puskesmas Margomulyo. Jenis penelitian ini adalah penelitian kualitatif yang dikuantitatifkan serta data yang digunakan adalah data primer dan data sekunder. Hasil penelitian berdasarkan hasil uji F diketahui bahwa terdapat pengaruh simultan secara signifikan antara Kualitas Pelayanan (X1),Fasilitas (X2) dan Lokasi (X3) terhadap Kepuasan Pasien (Y). Serta berdasarkan hasil uji t diketahui bahwa hanya Kualitas Pelayanan (X1), dan Lokasi (X3) berpengaruh parsial secara signifikan terhadap Kepuasan Pasien (Y). Kata Kunci : Kualitas Pelayanan, Fasilitas, Lokasi, Kepuasan Pasien
ANALYSIS OF TAHU DEMAND IN TENGGARONG DISTRICT, KUTAI KARTANEGARA REGENCY Ovigeria Subroto Sinaga; Muhammad Badaruddin
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 2 No. 3 (2025): Vol. 2 No. 3 Edisi Juli 2025
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v2i3.1210

Abstract

Tahu adalah salah satu bahan pangan yang banyak dikonsumsi oleh masyarakat di Indonesia. Tahu dikonsumsi hampir di semua lapisan masyarakat.  Tahu yang terbuat dari hasil pertanian yaitu kacang kedelai ini telah banyak dikonsumsi masyarakat sejak dahulu dan konsumsinya merata di seluruh pelosok Indonesia.  Penulis tertarik untuk meneliti bagaimana konsumsi tahu di kecamatan Tenggarong, kabupaten Kutai Kartanegara dan ingin melihat pengaruh harga tahu dan harga tempe sebagai pembanding terhadap permintaan tahu di kecamatan Tenggarong.  Hasil penelitian menunjukkan adanya pengaruh variabel bebas X1 dan X2dalam persamaan regresi Y = -50.178,37 + 20,48 X1 + 2.488,09 X2.  
THE EFFECT OF WORK INVOLVEMENT, JOB SATISFACTION, AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT PT. AJS INDORAYA NUSANTARA IN BALIKPAPAN. Ovigeria Subroto Sinaga; Nurhidayah Syafiah
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 3 No. 1 (2026): Vol. 3 No. 1 Edisi Januari 2026
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v3i1.2109

Abstract

The topic of this research is Human Resources. This study aims to determine the effect of job engagement (X1), job satisfaction (X2), and work motivation (X3) on employee performance (Y) at PT. AJS Indoraya Nusantara in Balikpapan. Data were collected using a questionnaire administered to all 34 employees. The analysis tool used was multiple linear regression with the help of SPSS software.All questions were found to be valid and reliable. A multiple regression analysis was then conducted, and the results showed that X1, X2, and X3 had a significant effect, both partially and simultaneously. From the resulting regression equation, Y = 5.528 + 0.475 X1 + 0.278 X2 + 0.225 X3, it can be seen that the independent variable, work engagement (X1), is the most influential variable on employee performance (Y) compared to job satisfaction (X2) and work motivation (X3).
Analisis Permintaan Tahu di Kecamatan Tenggarong Kabupaten Kutai Kartanegara Ovigeria Subroto Sinaga; Muhammad Badaruddin
Jurnal Ekonomi Islam Vol 4 No 1 (2025): February 2025
Publisher : Scimadly Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55657/iefj.v4i1.266

Abstract

Tofu is one of the most widely consumed foodstuffs in Indonesia. It is consumed by almost all levels of society. Tofu, made from agricultural products, namely soybeans, has been widely consumed by people since ancient times and its consumption is evenly distributed throughout Indonesia. The author is interested in examining how tofu consumption in Tenggarong sub-district, Kutai Kartanegara regency and wants to see the effect of tofu and tempeh prices as a comparison on tofu demand in Tenggarong sub-district. The results of the study indicate the influence of independent variables X1 and X2 in the regression equation Y = -50,178.37 + 20.48 X1 + 2,488.09 X2.
Pengaruh Kualitas Produk, Persepsi Harga, Dan Kepuasan Konsumen Terhadap Keputusan Pembelian Berkelanjutan Fried Chicken Rizky Di Kota Balikpapan Ovigeria Subroto Sinaga; Tiara Maharani
Science and Education Journal (SICEDU) Vol 5 No 2 (2026): Science and Education Journal 2026
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/sicedu.v5i2.1027

Abstract

This study aims to analyze the effect of product quality, price perception, and customer satisfaction on sustainable purchase decisions at Fried Chicken Rizky in Balikpapan City. This research employed a quantitative approach using multiple linear regression analysis. The research sample consisted of 107 respondents who are consumers of Fried Chicken Rizky, selected using a purposive sampling technique, with data collected through a Likert-scale questionnaire. The results indicate that product quality (X1), price perception (X2), and customer satisfaction (X3) each have a significant partial effect on sustainable purchase decisions. Simultaneously, the three variables have a significant effect with an Adjusted R² = 0.649, meaning 64.9% of the variation in sustainable purchase decisions is explained by the three variables. Product quality is the most dominant variable influencing the sustainable purchase decisions of Fried Chicken Rizky consumers in Balikpapan City. Keywords: Product Quality, Price Perception, Customer Satisfaction, Sustainable Purchase Decision
Co-Authors Muhammad Badaruddin Nurhidayah Syafiah Reviana Safitri Tiara Maharani