Technology and Society Perspectives (TACIT)
Vol 4 No 1 (2026): Research Article

The Effect of Communication and Work Discipline on Worker Performance Among Freelance Workers in a Work-from-Home Environment: Evidence from Forkey Creative Agency

Yudiyanto Joko Purnomo (Universitas Nasional PASIM)
Salsabila Shofiyah (Universitas Nasional PASIM)



Article Info

Publish Date
18 Aug 2026

Abstract

This study aims to examine the effects of communication and work discipline on worker performance among freelance workers operating under a Work from Home (WFH) system at Forkey Creative Agency in Bandung. A quantitative approach with a descriptive-associative design was employed. The study involved 30 freelance workers who had worked at the agency for more than one year, with a census sampling technique. Data were collected using a five-point Likert-scale questionnaire and analyzed through multiple linear regression after validity, reliability, and classical assumption tests. The results indicate that communication has a positive and significant effect on worker performance, while work discipline also has a positive and significant effect. Work discipline demonstrates a stronger relative contribution than communication. Furthermore, communication and work discipline simultaneously have a significant effect on worker performance, with an R² value of 0.951. These findings highlight the importance of effective communication and disciplined work behavior in supporting freelance worker performance within a remote working environment.

Copyrights © 2026






Journal Info

Abbrev

tacit

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Technology and Society Perspectives (TACIT) is a reputable academic journal that serves as a platform for the comprehensive exploration of the intricate interplay between technology and society. Through its rigorous examination of this relationship, TACIT offers insightful analyses, encourages ...