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All Journal Technology and Society Perspectives (TACIT)
Salsabila Shofiyah
Universitas Nasional PASIM
Computer Science & IT Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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The Effect of Communication and Work Discipline on Worker Performance Among Freelance Workers in a Work-from-Home Environment: Evidence from Forkey Creative Agency Yudiyanto Joko Purnomo; Salsabila Shofiyah
Technology and Society Perspectives (TACIT) Vol 4 No 1 (2026): Research Article
Publisher : PT. LITERASI SAINS NUSANTARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61100/tacit.v4i1.370

Abstract

This study aims to examine the effects of communication and work discipline on worker performance among freelance workers operating under a Work from Home (WFH) system at Forkey Creative Agency in Bandung. A quantitative approach with a descriptive-associative design was employed. The study involved 30 freelance workers who had worked at the agency for more than one year, with a census sampling technique. Data were collected using a five-point Likert-scale questionnaire and analyzed through multiple linear regression after validity, reliability, and classical assumption tests. The results indicate that communication has a positive and significant effect on worker performance, while work discipline also has a positive and significant effect. Work discipline demonstrates a stronger relative contribution than communication. Furthermore, communication and work discipline simultaneously have a significant effect on worker performance, with an R² value of 0.951. These findings highlight the importance of effective communication and disciplined work behavior in supporting freelance worker performance within a remote working environment.
Co-Authors Yudiyanto Joko Purnomo