International Journal of Multidisciplinary Reseach
Vol. 2 No. 4 (2026): Agustus

THE EFFECT OF THE POLRI PRESISI PROGRAM AND DIGITAL COMPETENCE ON FIELD SERVICE PERFORMANCE AT THE DIRECTORATE OF SAMAPTA, LAMPUNG REGIONAL POLICE

Eca Viktriani (Universitas Bandar Lampung)
Hendri Dunan (Universitas Bandar Lampung)



Article Info

Publish Date
07 Aug 2026

Abstract

Field service performance determines the quality of professional, responsive, and community-oriented policing. This study analyzes the partial and simultaneous effects of the Polri Presisi Program and digital competence on field service performance at the Directorate of Samapta, Lampung Regional Police. A quantitative survey was conducted using saturated sampling of 68 personnel. Data were collected through a five-point Likert questionnaire and analyzed with descriptive statistics and multiple linear regression using IBM SPSS. The Polri Presisi Program had a positive and significant effect on field service performance (B = 0.328; t = 2.931; p = 0.005). Digital competence also had a positive and significant effect (B = 0.720; t = 6.974; p < 0.001) and was the dominant predictor (β = 0.679). Both variables simultaneously affected performance (F = 284.126; p < 0.001) and explained 89.7% of its variance. Strengthening field services therefore requires consistent Presisi implementation integrated with continuous digital competence development.

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...