International Journal of Multidisciplinary Reseach
Vol. 2 No. 4 (2026): Agustus

THE EFFECT OF WORK EXPERIENCE AND CREDIT-DISBURSEMENT TARGET ACHIEVEMENT ON THE PERFORMANCE QUALITY OF BRI MANTRI AT THE METRO BRANCH

Intan Anggitia Prebrianti (Universitas Bandar Lampung)
Agus Wahyudi (Universitas Bandar Lampung)



Article Info

Publish Date
07 Aug 2026

Abstract

This study examines the effects of work experience and credit-disbursement target achievement on the performance quality of BRI Mantri at the Metro Branch. The study used a quantitative causal-associative survey design. The population comprised 93 Mantri, with 75 respondents selected using the Slovin formula at a 5% margin of error. Data were collected using a five-point Likert-scale questionnaire and analyzed in SPSS through descriptive statistics, validity and reliability tests, classical assumption tests, multiple linear regression, t-tests, an F-test, and the coefficient of determination. The instruments were valid and reliable, with Cronbach's alpha values of 0.948, 0.946, and 0.898. Work experience had a positive and significant effect on performance quality (B = 0.480; t = 3.849; p < 0.001), while target achievement also had a positive and significant effect (B = 0.336; t = 2.885; p = 0.005). Simultaneously, both variables significantly affected performance quality (F = 189.929; p < 0.001) and explained 84.1% of its variance. Work experience was the more dominant predictor, highlighting the importance of structured mentoring, field exposure, and balanced target management.

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...