International Journal of Multidisciplinary Reseach
Vol. 2 No. 4 (2026): Agustus

THE ROLE OF THE PROTOCOL DIVISION IN COORDINATING THE MAYOR OF BANDAR LAMPUNG'S AGENDA

Abdillah Hafizh (Universitas Bandar Lampung)
Tina Miniawati Barusman (Universitas Bandar Lampung)



Article Info

Publish Date
07 Aug 2026

Abstract

The complexity of local executive activities requires agenda coordination that is rapid, accurate, and adaptive. This study analyzes the role of the Protocol Division in coordinating the work agenda of the Mayor of Bandar Lampung, focusing on information, activity, and resource coordination, while identifying major constraints and corrective efforts. A descriptive qualitative approach was employed at the Protocol Division of the Bandar Lampung City Secretariat. Data were collected through in-depth interviews, observation, and document review involving purposively selected informants. The data were analyzed using the interactive model of Miles, Huberman, and SaldaƱa and validated through triangulation. The findings show that the Protocol Division acts as a coordination hub by collecting, verifying, and aligning information; prioritizing activities and preventing scheduling conflicts; and coordinating personnel, facilities, and infrastructure in accordance with protocol standards. Coordination effectiveness is constrained by delayed or incomplete information, sudden agenda changes, competing priorities among regional agencies, and limited staffing. Stronger verification procedures, adaptive scheduling, early-stage communication, and improved resource capacity are therefore required to maintain the order, continuity, and effectiveness of the mayoral agenda.

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Journal Info

Abbrev

ijmr

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Engineering Social Sciences

Description

International Journal of Multidisciplinary Reseach (ISSN : 3109 9777) is a scholarly journal that publishes research across various branches of science through a multidisciplinary approach. Its scope covers the humanities and social sciences, including cultural studies, sociology, anthropology, ...