ABDI MOESTOPO: Jurnal Pengabdian pada Masyarakat
Vol 9, No 2 (2026): Juli 2026

Pelatihan Pelayanan Bermutu pada Klinik Kecantikan yang Natural dan Beautyxpert

Harry Nenobais (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Yunita Sari (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Ferid Nugroho (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Roy Tumpal Pakpahan (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Muhammad Hanan Rahmadi (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Jubery Marwan (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Dwi Satriany Unwidjaja (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Faridah Ismiyati (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Arief Rahman Hakim (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)
Witarlina Zhai (Universitas Prof. Dr. Moestopo (Beragama), Jakarta)



Article Info

Publish Date
21 Jul 2026

Abstract

The goal of business is to create customers. A company's ability to stay in business is a function of its competitiveness and ability to attract customers in a competitive market. Therefore, it is very important for all of us involved in the business world, whether as owners, managers, or employees, to be able to provide the best quality service to our customers so that they are satisfied and remain loyal to the products and services we offer. It is through our customers that our business activities can continue to run optimally and generate maximum profits.  The purpose of quality service training for your business is to improve the knowledge, skills, and performance of employees in providing quality service to customers. The methods used in quality service training for your business are surveys, forum group discussion, quality service training, quality service technique mentoring and professional work etiquette, as well as evaluation. The results of the training show that participants' knowledge and skills regarding quality service have increased. Participants realize the importance of creating quality service and professional work etiquette so that customers can be satisfied and loyal.

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Journal Info

Abbrev

abdimoestopo

Publisher

Subject

Humanities Environmental Science

Description

ABDI MOESTOPO an open source journal, published by the Institute for Research and Community Service (LPPM), University of Prof. Dr. Moestopo (Beragama) Jakarta to accommodate the results of research and community service activities carried out by researchers from various universities / research ...