Journal of Management and Business
Vol. 1 No. 1 Februari (2025): Journal of Management and Business

Pengaruh Brand Awareness dan Service Quality terhadap Repurchase Intention Konsumen Rocket Chicken Veteran Marabahan Kabupaten Barito Kuala

Samsul Arifin (Universitas Lambung Mangkurat)
Rusniati Rusniati (Universitas Lambung Mangkurat)
Ikhwan Faisal (Universitas Lambung Mangkurat)
Mohammad Yudy Rachman (Universitas Lambung Mangkurat)
Sudirwo Sudirwo (Universitas Lambung Mangkurat)



Article Info

Publish Date
05 Feb 2025

Abstract

This research was conducted to analyze the influence of brand awareness and service quality both partially and simultaneously on the repurchase intention of Rocket Chicken Veteran Marabahan consumers. The population in this study is the people of Marabahan with a sample size of 100 respondents. The sampling technique used is purposive sampling. Data analysis used multiple linear regression analysis. The research results show that partially, brand awareness and service quality have a positive and significant effect on repurchase intention. Simultaneously, brand awareness and service quality also have a positive and significant impact on the repurchase intention of Rocket Chicken Veteran Marabahan consumers. However, the company needs to continuously expand its reach through various promotional media, build trust with both old and new customers, and provide the best service to meet consumer needs.

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Journal Info

Abbrev

JOMAB

Publisher

Subject

Description

Journal of Management and Business, Menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan studi ilmu manajemen, bisnis dan kewirausahaan dan diterbitkan oleh Universitas Lambung Mangkurat. JOMAB menyediakan tempat bagi para peneliti untuk ...