JOURNAL OF SCIENCE AND SOCIAL RESEARCH
Vol. 9 No. 3 (2026): June 2026

PERAN KETERIKATAN KERJA DALAM MEMEDIASI TRANSFORMASI DIGITAL MSDM TERHADAP KINERJA KARYAWAN UMKM

Lisa Elianti Nasution (Unknown)
Muhammar Syafii (Unknown)
Indah Mawarni (Unknown)



Article Info

Publish Date
06 Jun 2026

Abstract

This study aims to analyze the role of work engagement in mediating the effect of digital transformation of human resource management (HRM) on employee performance in SMEs in Medan City. This research employs a quantitative approach with an explanatory design. Data were collected through questionnaires distributed to 100 SME employees using purposive sampling technique. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS software. The results indicate that digital transformation of HRM has a positive and significant effect on work engagement and employee performance. Work engagement also has a positive and significant effect on employee performance. Furthermore, work engagement significantly mediates the relationship between digital transformation of HRM and employee performance with partial mediation. These findings suggest that the success of digital transformation in improving employee performance depends not only on the implementation of technology but also on the level of employee work engagement. This study contributes theoretically to the development of digital HRM literature and provides practical implications for SMEs in managing human resources more effectively in the digital era.

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Journal Info

Abbrev

JSSR

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

Journal of Science and Social Research is accepts research works from academicians in their respective expertise of studies. Journal of Science and Social Research is platform to disclose the research abilities and promote quality and excellence of young researchers and experienced thoughts towards ...