Jurnal Ekonomi, Bisnis dan Manajemen
Vol. 5 No. 3 (2026): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)

Pengaruh Keselamatan dan Kesehatan Kerja dan Komunikasi Interpersonal terhadap Kepuasan Kerja Karyawan PT PLN (Persero) ULP Rivai

Dimas Prayoga (Universitas Sriwijaya)
Zunaidah Zunaidah (Universitas Sriwijaya)
Yomeini Margareth (Universitas Sriwijaya)
Yos Karimudin (Universitas Sriwijaya)
Nia Meitisari (Universitas Sriwijaya)



Article Info

Publish Date
31 Jul 2026

Abstract

This study aims to analyze the influence of Occupational Safety and Health (OSH) and interpersonal communication on the job satisfaction of employees at PT PLN (Persero), Rivai Customer Service Unit (ULP), Palembang City. The research employed a quantitative approach using a causal research design. Data were collected by distributing questionnaires to employees of PT PLN (Persero), Rivai Customer Service Unit (ULP), Palembang City. Out of a population of 65 employees, a final sample of 50 respondents meeting the purposive sampling criteria was analyzed.  The data analysis techniques used included the classical assumption test, statistical analysis, and hypothesis testing. The results indicate that, partially, Occupational Safety and Health (OSH) and interpersonal communication have a positive and significant effect on employee job satisfaction. These findings suggest that the effective implementation of Occupational Safety and Health (OSH) practices, along with effective interpersonal communication, can improve employee job satisfaction. This study implies the crucial need for periodic OSH audits in high-risk operational areas and the reinforcement of tactical communication practices (pre-task safety briefings) to minimize workplace accidents and improve employee job satisfaction.

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Journal Info

Abbrev

EBISMEN

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh Universitas Maritim AMNI Semarang. Jurnal ini adalah Jurnal Ekonomi Bisnis Dan Manajemen yang bersifat peer-review dan terbuka. Bidang kajian dalam jurnal ini termasuk sub rumpun Ekonomi Bisnis Dan ...