Digital transformation in the management of State Civil Apparatus (ASN) requires personnel data to be complete, accurate, integrated, and easily accessible. However, the management of ASN digital records through the Document Management System (DMS) of the National Civil Service Agency (BKN) at the Regional Personnel and Human Resources Development Agency (BKPSDM) of Musi Rawas Regency still faces the problem of incomplete documentation. This study aims to optimize the fulfillment of ASN digital information through records inventory and mapping, the development of a Standard Operating Procedure (SOP) and technical guidelines, facilitation of document collection and uploading, as well as monitoring and evaluation. This study employed a qualitative approach using a case study method focusing on an actualization project at BKPSDM Musi Rawas Regency. Data were collected through observation, documentation, ASN digital record completeness data, document recapitulation, and satisfaction questionnaires. The results showed that, among 40 ASN personnel, only 3 had a DMS completeness score of 100%, 4 had scores above 75%, while 33 had scores below 75%. Through the OPTIMUS-DMS program, SOPs and technical guidelines were developed, followed by socialization, document fulfillment, scanning, uploading, verification, monitoring, and evaluation. The results indicated improvements in digital record completeness, ASN understanding, and the orderliness and efficiency of document management processes. Technical obstacles, including DMS BKN server disruptions and unstable internet connectivity, were overcome through coordination and adaptability. The optimization of DMS BKN contributes to improving the quality of personnel data management and administrative services while supporting digital transformation and the implementation of ASN BerAKHLAK values.
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