Horizontal educational mismatch and employees’ pro-environmental behavior: The mediating roles of job satisfaction and green HRM in Islamic banking

Dian Sugiarti (Universitas Terbuka)
Muhammad Anis (Universitas Terbuka)
Kurnia Sari Kasmiarno (Universitas Terbuka)
Yosi Mardoni (Universiti Teknologi MARA (UiTM))
Yudhistira Ardana (Universitas Islam Negeri Jurai Siwo Lampung)

Referensi Islamika: Jurnal Studi Islam
Vol. 4 No. 4 (2026): AUGUST

This study aims to analyze the influence of educational horizontal mismatch on employees’ pro-environmental behavior at Bank Syariah Indonesia in five Super Priority Tourism Destinations (DPSP) and examine the mediating roles of job satisfaction and green human resource management (GHRM). A quantitative explanatory approach with a cross-sectional survey design was adopted. Primary data were collected from 120 employees using online questionnaires and analyzed using structural equation modeling based on partial least squares (SEM-PLS). Horizontal mismatch (operationalized such that higher scores reflect greater educational-job congruence/suitability) did not have a significant direct effect on employees’ pro-environmental behavior. However, it positively and significantly influenced job satisfaction and GHRM practices. Both job satisfaction and GHRM significantly affected pro-environmental behavior and fully mediated the relationship, resulting in a strong and significant total effect. From an Islamic perspective, these findings indicate that organizational mechanisms and employee well-being play an essential role in translating professional competencies into environmentally responsible actions aligned with Islamic ethical principles. The study is limited by its cross-sectional design, relatively small sample size from a single banking institution, and potential self-report bias, which may restrict the generalizability of the findings and the ability to establish long-term causal relationships between the variables. Future studies may incorporate broader institutional contexts and longitudinal approaches to capture the sustainability of pro-environmental behavior over time. This research provides an empirical extension of employees’ pro-environmental behavior literature by examining educational horizontal mismatch (operationalized as congruence) in relation to employees’ pro-environmental behavior within Islamic banking in Indonesia’s Super Priority Tourism Destinations, and offers practical recommendations for sustainable human resource management in the tourism sector.