Business and Economic Publication
Vol. 4 No. 2 (2026): Business and Economic Publication

Strategi Pemasaran PT Laskar Buah Indonesia: Analisis Literatur dan Implikasi bagi Akuisisi dan Retensi Pelanggan

Noor Iffatin Nadhifah (Sekolah Tinggi Ekonomi Islam Permata Bojonegoro)
Fatchiyatun Ni’mah (Sekolah Tinggi Ekonomi Islam Permata Bojonegoro)
Asngari Asngari (Sekolah Tinggi Ekonomi Islam Permata Bojonegoro)



Article Info

Publish Date
29 Aug 2026

Abstract

Fresh-produce retail requires integrated management of quality, price, access, and communication. This study maps publicly documented marketing practices of PT Laskar Buah Indonesia into the 4P marketing mix and examines implications for customer acquisition and retention. A qualitative descriptive approach used a narrative literature review and public-document analysis. From 32 candidate articles, 14 peer-reviewed studies published in 2021–2025 were retained after relevance screening. The documented practices map to product, price, place, and promotion. Literature highlights the relevance of freshness, perceived value, service quality, channel integration, and satisfaction to continuance and loyalty. The study contributes evidence-based mapping and managerial indicators without claiming causal relationships for the company.

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Journal Info

Abbrev

bep

Publisher

Subject

Economics, Econometrics & Finance

Description

Business and Economic Publication has a scope study on the family of management science and business economics with the topic: Marketing management Human resource management Financial management Operational management Development economy Management economics ...