The Influence of Workload and Work Environment on the Performance of Civil Servants (PNS) at the Ministry of Cooperatives

Jakfar Jakfar (Universitas Jayabaya)
Deina Febriana Tjahyadi (Universitas Jayabaya)
Atik Sekianti (Universitas Jayabaya)
Asep Saepullah (Universitas Jayabaya)

Journal of Fundamental Management (JFM)
Vol. 6 No. 1 (2026): MARET 2026

This study aims to analyze the impact of workload and the work environment on the performance of civil servants at the Ministry of Cooperatives. A quantitative approach was employed, utilizing a survey method with 82 respondents via questionnaires. Data analysis was conducted using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with the aid of SmartPLS 4. The results indicate that both workload and the work environment have a positive and significant effect on employee performance. The coefficient of determination value of 0.417 reveals that these two variables explain 41.7% of the variation in performance, while the remainder is influenced by other factors. These findings underscore the importance of managing workload effectively and maintaining a conducive work environment to support the achievement of organizational goals and foster sustainable productivity improvements within the public sector.