Jurnal Abdi Insani
Vol 13 No 7 (2026): Jurnal Abdi Insani

PARTISIPASI DAN AKSI WARGA DALAM MEMBANGUN PLATFORM E-COMMERCE KOLABORATIF UNTUK PEMBERDAYAAN MASYARAKAT KAMPUNG LONTONG SURABAYA

Hendro Margono (Universitas Airlangga)
Imam Yuadi (Airlangga University)
Yunus Abdul Halim (Airlangga University)
Ragil Tri Atmi (Airlangga University)
Indah Nur Maulidya (Universitas Airlangga)
Berlian Savitri (Airlangga University)
Hilwah Hilwah (Airlangga University)
Ollyvia Pujasari Anggraini (Airlangga University)
Yasmina Sholihatunnisa (Airlangga University)
Muhammad Naufal Zaafarani (Airlangga University)



Article Info

Publish Date
28 Apr 2026

Abstract

Kampung Lontong Surabaya has great potential as a unique destination known for its traditional lontong production center. Despite this potential, the community faces challenges in business digitalization. The main problems include limited knowledge of UMKM regarding business management integrated with digital concepts and the use of digital platforms. To address this, efforts were made through community empowerment, particularly by developing and optimizing a website as a digital promotion medium. The community service team applied the Participatory Action Research (PAR) method, emphasizing active participation of residents in every stage. Activities included socialization, mentoring, and training on e-commerce websites and social media through three sessions, followed by competitions that promoted local events and culinary tourism in Kampung Lontong. The final stage consisted of periodic monitoring and evaluation to ensure sustainability. As a result, residents’ knowledge is now documented and distributed through digital media, strengthening their capacity in managing online promotional tools. The program not only produced tangible outputs but also created opportunities for collaboration with external partners such as media and educational tourism networks. Moreover, it successfully reactivated the role of community associations as collective actors in developing Kampung Lontong as a digitally adaptive community.

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Journal Info

Abbrev

jurnal

Publisher

Subject

Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics

Description

Jurnal Abdi Insani adalah jurnal ilmiah yang berisi hasil pelaksanaan kegiatan pengabdian kepada masyarakat. Jurnal ini diharapkan berfungsi sebagai alat komunikasi ilmiah sehingga dapat menginspirasi pelaksanaan kegiatan pengabdian kepada masyarakat yang lebih ...