Pengaruh Technostress terhadap Job satisfaction pada Karyawan PT X

Hana Fathonah Jumarnis (Prodi Psikologi, Fakultas Psikologi, Universitas Islam Bandung, Indonesia)
Ayu Tuty Utami (Prodi Psikologi, Fakultas Psikologi, Universitas Islam Bandung, Indonesia)

Bandung Conference Series: Psychology Science
795-804

Abstract. This study aims to examine the effect of technostress on job satisfaction among employees at PT X. The research method used is quantitative with a causal approach. Data were collected through questionnaires that measured the levels of technostress and job satisfaction. The subjects consisted of 106 employees of PT X, selected using a purposive sampling technique. The technostress variable was measured using the Technostress Scale based on Tarafdar et al.'s (2007) theory, adapted by Alma Nissa Salsabila (2022). The job satisfaction variable was measured using the Job satisfaction Survey (JSS) developed by Spector (1997), adapted by Salsabila Syani et al. (2021). Data analysis was conducted using simple linear regression with IBM SPSS Statistics version 26. The results of the study showed that the majority of employees experienced high levels of technostress (77.4%) and low levels of job satisfaction (50.94%). Regression analysis indicated that technostress had a significant negative effect on job satisfaction (p = 0.000 < 0.05; R² = 0.227; β = -0.747). These findings indicate that the research hypothesis is accepted, meaning that higher levels of technostress experienced by employees are associated with lower levels of job satisfaction. Abstrak.Penelitian ini bertujuan untuk mengetahui pengaruh technostress terhadap job satisfaction pada karyawan PT X. Technostress merupakan tekanan psikologis yang dialami individu akibat penggunaan teknologi dalam pekerjaan, meliputi dimensi techno-overload, techno-invasion, techno-complexity, techno-insecurity, dan techno-uncertainty. Sementara itu, job satisfaction merupakan persepsi individu terhadap berbagai aspek pekerjaan, seperti gaji, promosi, tunjangan, imbalan, pengawasan, prosedur kerja, hubungan dengan rekan kerja, sifat pekerjaan, dan komunikasi organisasi. Penelitian ini menggunakan metode kuantitatif dengan pendekatan cross-sectional. Sampel penelitian berjumlah 106 karyawan PT X yang dipilih menggunakan teknik purposive sampling. Variabel technostress diukur menggunakan Technostress Scale berdasarkan teori Tarafdar et al. (2007) yang diadaptasi oleh Alma Nissa Salsabila (2022), sedangkan job satisfaction diukur menggunakan Job satisfaction Survey (JSS) berdasarkan teori Spector (1997) yang diadaptasi oleh Salsabila Syani et al. (2021). Analisis data dilakukan menggunakan uji regresi linear sederhana dengan bantuan IBM SPSS Statistics 26. Hasil penelitian menunjukkan bahwa mayoritas karyawan memiliki tingkat technostress tinggi (77,4%) dan job satisfaction rendah (50,94%). Uji regresi menunjukkan bahwa technostress berpengaruh negatif dan signifikan terhadap job satisfaction (p = 0,000; R² = 0,227; β = -0,747). Temuan ini menunjukkan bahwa semakin tinggi technostress yang dialami karyawan, semakin rendah job satisfaction yang dirasakan