Jurnal Riset Multidisiplin Edukasi
Vol. 3 No. 8 (2026): Jurnal Riset Multidisiplin Edukasi (Agustus 2026)

PENGARUH BEBAN KERJA, MOTIVASI KERJA DAN PENGGUNAAN ELECTRONIC MEDICAL RECORD (EMR) TERHADAP KINERJA PERAWAT DI RSUD BHAKTI DHARMA HUSADA SURABAYA

Robert Adi Saputro (Program Studi Magister Kesehatan Masyarakat, Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto)
Sulis Diana (Program Studi Magister Kesehatan Masyarakat, Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto)
Arief Fardiansyah (Program Studi Magister Kesehatan Masyarakat, Sekolah Tinggi Ilmu Kesehatan Majapahit Mojokerto)



Article Info

Publish Date
31 Aug 2026

Abstract

Background: Hospitals primary aim is to deliver high-quality healthcare. Hospital success relies heavily on human resource performance, particularly nurses. High workload, work motivation, and adaptation to Electronic Medical Record (EMR) systems are critical factors affecting nurse performance. Objective: This study aimed to analyze the individual and simultaneous influence of workload, work motivation, and EMR usage on nurse performance at RSUD Bhakti Dharma Husada Surabaya. Methods: A quantitative study using a cross-sectional design. The population consisted of 179 inpatient nurses, with a sample of 137 nurses selected via proportional random sampling. Data were collected via structured questionnaires and analyzed using multivariate logistic regression. Results: Multivariate logistic regression revealed that workload (p = 0.000; OR = 31.553), work motivation (p = 0.001; OR = 48.398), and EMR usage (p = 0.013; OR = 0.122) simultaneously had a significant effect on nurse performance (p < 0.05). Work motivation was identified as the most dominant variable. Conclusion: High work motivation, well-managed workload, and efficient EMR utilization significantly enhance nurse performance. Hospital management is recommended to strengthen reward systems, IT infrastructure, and nurse staffing ratios.

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Jurnal Riset Multidisiplin Edukasi adalah jurnal peer-review yang bertujuan untuk memfasilitasi pertukaran pengetahuan dan ide-ide inovatif di antara para peneliti, akademisi, dan praktisi dari berbagai disiplin ilmu. Kami menerima kontribusi ilmiah dalam bentuk artikel penelitian, tinjauan pustaka, ...