Employee job satisfaction is an important factor in maintaining organizational effectiveness, particularly in nonprofit organizations where employee motivation and organizational values may differ from those in profit-oriented institutions. This study aimed to examine the effects of work-life balance and organizational culture on employee job satisfaction at Yayasan Kesejahteraan Pegawai (YKP) Bank BJB. A quantitative causal-associative research design was employed, involving all 24 employees as respondents through a census sampling technique. Primary data were collected using structured questionnaires measured on a five-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results showed that work-life balance had a positive and significant effect on job satisfaction (t = 5.116; p < 0.001), while organizational culture also had a positive and significant effect on job satisfaction (t = 2.912; p = 0.004). The structural model produced an R² value of 0.828, indicating that work-life balance and organizational culture explained 82.8% of the variance in job satisfaction. These findings demonstrated that employees’ ability to balance professional and personal responsibilities, combined with a supportive organizational culture, contributed substantially to job satisfaction. The study concluded that both factors should be prioritized in nonprofit human resource management strategies.
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