Analogi
Vol 4 No 2 (2026)

Fenomenologi Curhat Digital: Pemaknaan Komunikasi Interpersonal Generasi Z Melalui ChatGPT Sebagai Media Cerita

Azzahrah Miftahul Jannah (Universitas Muhammadiyah Klaten)
Dani Kurniawan (Universitas Muhammadiyah Klaten)
Noor Afy Shovmayanti (Universitas Muhammadiyah Klaten)



Article Info

Publish Date
14 Aug 2026

Abstract

The development of artificial intelligence, particularly ChatGPT, is not only used as an academic tool, but also increasingly used as a digital confidant by Generation Z. This study aims to explore Generation Z's interpretation of interpersonal communication in using ChatGPT as a storytelling medium, focusing on aspects of self-disclosure, emotional security, dependency levels, and gender influence. This study uses a descriptive qualitative method with a phenomenological approach. There were six informants, all students at Muhammadiyah University Klaten, who were selected through purposive sampling. Data collection was conducted through open questionnaires and in-depth interviews, then analyzed by grouping the themes of the informants' subjective experiences. The results showed that four informants used ChatGPT as a digital confidant, while the other two informants used ChatGPT solely for academic purposes. Informants who used ChatGPT as a confidant felt that it was easy to express their emotions, had a higher level of openness, and felt emotionally secure due to the minimal risk of social judgment. The level of attachment to ChatGPT varied, ranging from situational use to a tendency toward more intense emotional attachment. Additionally, it was found that gender also influenced the meaning of ChatGPT usage, with female informants more dominant in utilizing ChatGPT as a confessional medium compared to male informants. This study concluded that ChatGPT is perceived as a temporary safe space in digital

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Journal Info

Abbrev

analogi

Publisher

Subject

Humanities Languange, Linguistic, Communication & Media Social Sciences

Description

Analogi: Jurnal Ilmu Sosial dan Humaniora publish twice a year January and July by Faculty of Social Sciences and Humanities, Universitas Muhammadiyah Klaten. Analogi seeks to publish original research articles on Communications, Managements, and Accounting. The Journal Published manuscript in ...