International Journal of Applied Business and International Management
Vol 11, No 2 (2026): August 2026

Digital Content Management and Purchase Decisions: The Mediating Role of Customer Engagement in Perfume MSMEs

Gusti Ayu Aghivirwiati (Institusi Teknologi dan Bisnis STIKOM Bali)
Ni Putu Nanik Hendayanti (Institusi Teknologi dan Bisnis STIKOM Bali)
I Gede Mahendra Arlansa (Institusi Teknologi dan Bisnis STIKOM Bali)
Ni Komang Ayu Pirji Pratiwi (Institusi Teknologi dan Bisnis STIKOM Bali)
Putu Nadine Rania Pratiwi (Institusi Teknologi dan Bisnis STIKOM Bali)
Jose Agostinho da Costa Belo Pereira (Universidade de Dili, Timor Leste)



Article Info

Publish Date
20 Aug 2026

Abstract

The competition in Indonesia’s local perfume industry has become increasingly intense, along with the growing number of micro, small, and medium enterprises (MSMEs) utilizing digital media as a promotional tool. This study aims to analyze the effects of content marketing and online advertising on purchase decisions, as well as to examine the mediating role of customer engagement in this relationship. The research was conducted on perfume MSMEs in Indonesia that actively market their products through social media and digital platforms. A quantitative research approach was employed by distributing questionnaires to consumers who have purchased or used local perfume products. Data analysis was carried out using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS) to test the relationships among variables. The findings are expected to contribute theoretically to the development of digital marketing studies and provide practical benefits for MSME practitioners in designing effective promotional strategies. The targeted outputs of this research include the publication of a scientific article in an accredited national journal and strategic recommendations for perfume MSMEs to optimize content marketing and online advertising in order to strengthen customer engagement and enhance consumer purchase decisions.

Copyrights © 2026






Journal Info

Abbrev

IJABIM

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

The International Journal of Applied Business and International Management (IJABIM) is a peer-reviewed journal that provides a platform for scholars, professionals, and policymakers to share pioneering research in international business, management, and economics. Published quarterly, the journal ...