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International Journal of Applied Business and International Management

IJABIM
Website

Published by AIBPM Publisher

ISSN : 26147432 EISSN : 26212862 DOI : https://doi.org/10.32535/ijabim

Core Subject : Economy, Humanities, Science, Education, Social,

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

The International Journal of Applied Business and International Management (IJABIM) is a peer-reviewed journal that provides a platform for scholars, professionals, and policymakers to share pioneering research in international business, management, and economics. Published quarterly, the journal adopts a multidisciplinary approach, promoting diverse perspectives and the dissemination of impactful ideas within the global academic community. It welcomes submissions on a wide range of topics, including marketing, finance, system information management, business ethics, entrepreneurship, global business, consumer behavior, information technology management, change management, business information systems, cost management, and other related fields.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional

Articles 497 Documents

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How Organizational Management Affect Employees’ Motivation and Service Quality: A Study of Kentucky Fried Chicken (KFC) Nor Husna; Daisy Mui Hung Kee; Nur Wadhihah Amirah; Rusyda Syazreeza; Nur Alissa Fatihah; Shweta Pandey; Shreyas Agnihotri; Rudresh Pandey
International Journal of Applied Business and International Management Vol 5, No 2 (2020): August 2020
Publisher : AIBPM Publisher

This study aims to determine how organizational management affects organization’s employees, their motivation and service quality they deliver to the customers. This research was conducted on a world-famous Restaurant Chain - Kentucky Fried Chicken. KFC is a subsidiary of Yum! Brands, the world’s most popular chicken restaurant chain. KFC has been serving Finger Lickin’ Good Chicken since 1930 and has settled itself in 118 countries all over the world with a total of 18,875 restaurants. KFC is recognized for its high customer satisfaction. It is proven that how management treats their workers can affect their worker’s motivation and company’s service quality. A positive attitude of management towards workers might result in higher motivation which contributes to greater performance along with high quality of service. The study comprises of both primary and secondary data to obtain the relevant information & findings.

NEW OFFER FROM PT SAFARI DHARMA SAKTIENDLESS SUMMER TOUR Bella Christy Nathania Effendy; Anthony Sanjaya; Sonia Rest Wulandari; Katherine Meyers; Justin J. Kannalayil; Fatmah J S GH Alqedhaibi; Nourah A H H M Almutairi
International Journal of Applied Business and International Management Vol 2, No 2 (2018): May 2018
Publisher : AIBPM Publisher

PT Safari Dharma Sakti is a company engaged in transportation services. Vehicles that this company has has an international standard compared to other transportation service companies. Even in terms of service, PT Safari Dharma Sakti is also sufficient. But this company only moves in local tourists only, therefore Team 10 offers to be a consultant and help it to Go International to be known not only local tourists but also from abroad. Team 10 gets a lot of information from interviews ranging from price to promotion what has been used. Our team performs with the PIC of the company that is Mr. Samuel and discuss many things. Finally our group gave suggestions to organize tours provided by the company's own team. And the company team was very agree, interested, and expect a lot of this "Endless Summer Tour" plan.

Geography Teachers' Skills in Developing HOTS-Oriented Assessment Instruments in Metro City Suhendro Suhendro; Dede Sugandi; Mamat Ruhimat
International Journal of Applied Business and International Management Vol 6, No 1 (2021): April 2021
Publisher : AIBPM Publisher

HOTS-oriented assessment is to improve students' high-level thinking skills in the classroom. The purpose of this study is to determine and analyze the skills of geography teachers in developing HOTS-oriented questions both theoretically and practically. The results show that their skills are theoretically and practically low. Teachers’ training to improve their competence in developing HOTS-oriented assessment instruments is necessary.

The Effects of Environmental Orientation on Firm Performance and a Mediating Role of Employee-Based Brand Equity: A Comparative study Zazli Lily Wisker; Piotr Kwiatek
International Journal of Applied Business and International Management Vol 3, No 2 (2018): December 2018
Publisher : AIBPM Publisher

The studies striving to investigate the interrelationships between environmental orientation-company’s performance, and its mediator constructs remain fragmented. This study provides insights to illuminate the process through which environmental orientation transfers into business results. It proposes hypotheses based on Social Identity Theory and the Theory of Reasoned Action and empirically test it in a comparative, cross-cultural study. The findings observe that employee-specific idiosyncrasies influence business performance through employee-based brand equity. Thus, the study suggests an increased role for management-induced practices to effectively transform brand values into a higher level of employee engagement and better business results.

The Mediating Role of Turnover Intention on The Relationship Between Job Satisfaction and Employee Performance: Evidance From KSU Sinar Dana Mandiri Employees Anak Agung Dwi Widyani; Ni Putu Ayu Sintya Saraswati; I Negah Basma Wijaya
International Journal of Applied Business and International Management Vol 4, No 3 (2019): December 2019
Publisher : AIBPM Publisher

This study explores the links between job satisfaction, turnover intention, and employee performance. In particular, we investigate the mediating effect of turnover intention on the relationship between job satisfaction and employee performance in KSU Sinar Dana Mandiri. The research was based on primary data, and this research was conducted on the employee’s working in cooperative institution. The sample consisted employee of 32 respondents on KSU Sinar Dana Mandiri. Data were analyzed using Partial Least Square (PLS) analysis techniques to answer the problem formulation with the help of SmartPLS 3 program. Research finding are job satisfaction has a negative and significant effect on turnover intention, job satisfaction has a positive and significant effect on employee performance, turnover intention has a negative and significant effect on employee performance, and turnover intention variable is able to be a mediating variable between job satisfaction and employee performance.

WALKING WALKING TOUR ORGANIZER: AN INDONESIAN TRAVEL AGENT GOES INTERNATIONAL Maulana Muhammad; Fitri Anggreni Kusuma; Dewi Apriliani; Ingrid Claudia Elianne Inthe; Mikhael Zulfikar Rizqillah Hakim; Santi Diyanisa; Hala Shaud Alrashidi
International Journal of Applied Business and International Management Vol 2, No 1 (2017): IJABIM Vol 2. No. 1
Publisher : AIBPM Publisher

Walking Walking Tour Organizer is tour service located in Malang, East Java, Indonesia. So far Walking Wlaking Tour Organizer mostly serve consumer in Malang. Walking Walking Tour Organizer have commitment want to be a company could be worldwide.Asian country should be very good for target market because most of the total of tourist visiting Indonesia is from Asian country.

The Effect of Job Satisfaction and Gender on the Relationship between Employee Engagement and Intention to Leave in PT X: A Moderated Mediation Analysis Yeni Risdayanti; Christine Winstinindah Sandroto
International Journal of Applied Business and International Management Vol 5, No 3 (2020): December 2020
Publisher : AIBPM Publisher

This study aims to determine the effect of job satisfaction and gender on the relationship between employee engagement and intention to leave. The population in this study were all employees of PT X. The 121-sample size was determined by Slovin formula. The study used convenience sampling for the sampling technique. The data obtained were analyzed with Simple Mediation Model with Macro Process. The research findings contended that job satisfaction is proven to mediate the relationship between employee engagement and intention to leave which moderated by gender.

BUILDING BUSINESS ADVANTAGE THROUGH CORE COMPETENCY: CASE STUDY PT. JAPFA COMFEED INDONESIA, Tbk. Dian Addinna; Andreas Recki Prasetyo; Popy Rufaidah
International Journal of Applied Business and International Management Vol 3, No 1 (2018): August 2018
Publisher : AIBPM Publisher

The purpose of this paper is to explore the business advantages of a company engaged in the field of food through its core competency. This paper provides results of core competency analysis of PT. Japfa Comfeed Indonesia, Tbk (JPFA). The research method used a case study that serves to express information in factual, structure, and accurate about the object study. This paper used the information and data obtained from Annual Report of JPFA and related records. This paper identifies a number of core competency factors based on finance performance analysis, business function analysis, and internal analysis & external factor summary (IFAS and EFAS). The based concept of the core competency refers to model that consists of capability, competence, and resource. The results of this paper show the core competency of JPFA in the capability of the company is able to produce products with good quality. In competence, the company is a market leader in its field by being able to dominate the market for animal feed products and DOC, synergy and efficiency in marketing product supported by the distribution network spread throughout Indonesia, and biosecurity such as isolation, fumigation, and farm management to guarantee quality of the product. In the resource, the company has professional and competent human resources. This paper provided managerial impact to company to maintain and develop business profits through its core competency.

Experimental Design Sensory Quality Boba Developed From Pumpkin Juliana Juliana; Rudy Pramono; I Gusti Anom Yudistira; Grace Kezia Josephine; Jessica Shaina Wijaya
International Journal of Applied Business and International Management Vol 7, No 1 (2022): April 2022
Publisher : AIBPM Publisher

In this day and age, boba topping is one of the most popular toppings for selling drinks, especially bubble tea. The boba itself was discovered in 1987 in Taiwan but has only recently become popular. Researchers want to make innovations from boba by adding pumpkin as the main ingredient of boba. Pumpkin has many benefits, so it is excellent and safe to use as a topping. In this study, researchers wanted to know about the original boba's color, taste, texture, and aroma, which would change if the essential pumpkin ingredient was added. This research is experimental. The researcher used an organoleptic test consisting of a hedonic test and a hedonic quality test to determine the panelists' preferences and good and bad impressions of the boba made. The researcher distributed the product to 20 trained panelists to be given an assessment. The results showed that the comparison of preferences between authentic boba and boba using pumpkin as the primary ingredient was not much different. The products made are still favored by the panelists. There are also some significant changes to the boba in color, taste, texture, and aroma.

Strength of Reference Groups to Moderate Online Repurchase Intention on Generation X Ni Putu Cempaka Dharmadewi Atmaja; Ni Made Dwi Puspitawati
International Journal of Applied Business and International Management Vol 4, No 2 (2019): August 2019
Publisher : AIBPM Publisher

The purpose of this study was to determine the role of the strength of the reference group in moderating the effect of e-commerce service quality and customer satisfaction on online repurchase intentions. The selected respondents were adolescents aged 17-24 years who were generation X. The study used primary data obtained from the results of questionnaires to 100 students who were educated in public universities in the city of Denpasar, Bali, Indonesia. Determination of the sample using purposive sampling. The data analysis technique used is by using this method of primary data collection using a questionnaire. Simple linear regression analysis and moderated regression analysis using the Statistical Product and Service Solution (SPSS) program. The results show that the quality of e-commerce services and customer satisfaction has a positive and significant effect on online repurchase intention. the strength of the reference group can strengthen the relationship between the quality of e-commerce services and the intention to repurchase. But the reference group cannot strengthen the relationship between customer satisfaction and the intention to repurchase. The implication in this study is that retailers must pay attention to the quality of e-commerce services so that they can provide convenience, comfort and security in shopping, giving rise to a strong intention to repurchase customers.

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Contact Name
Liem Gai Sin

Contact Email
journal.ijabim@gmail.com

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+62341366222

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journal.ijabim@gmail.com

Editorial Address
AIBPM Publisher JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia Phone: +62341366222

Location
Kab. malang,

Jawa timur

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Liem Gai Sin

Contact Email journal.ijabim@gmail.com

Phone +62341366222

Journal Mail Official journal.ijabim@gmail.com

Editorial Address AIBPM Publisher JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia Phone: +62341366222

Location Kab. malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Liem Gai Sin

Contact Email
journal.ijabim@gmail.com

Phone
+62341366222

Journal Mail Official
journal.ijabim@gmail.com

Editorial Address
AIBPM Publisher JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia Phone: +62341366222

Location
Kab. malang,

Jawa timur

INDONESIA