International Journal of Business, Management and Economics
Vol. 7 No. 3 (2026): International Journal of Business, Management and Economics

The Effect of Motivation, Education and Training, Work Discipline and Working Environment on Employees Performance: The Case of Main Secretariat of the Indonesian Quarantine Agency

Joni Sandra (Universitas Muhammadiyah Palembang, Indonesia)
Muhammad Idris (Universitas Muhammadiyah Palembang, Indonesia)
zaleha Trihandayani (Universitas Muhammadiyah Palembang, Indonesia)



Article Info

Publish Date
28 Aug 2026

Abstract

This study examines the effects of motivation, education and training, work discipline, and the work environment on employee performance at the Main Secretariat of the Indonesian Quarantine Agency. Employee performance is a critical determinant of organizational effectiveness in the public sector, particularly in supporting bureaucratic reform and improving public service quality. The study employed a quantitative, associative research design involving 107 employees selected from a population of 145 using cluster sampling. Primary data were collected through a structured questionnaire and analyzed using multiple linear regression. The findings reveal that motivation, education and training, work discipline, and the work environment simultaneously have a positive and significant effect on employee performance. Partial hypothesis testing also demonstrates that each independent variable significantly influences employee performance. Among the four predictors, work discipline exerts the strongest effect, followed by motivation, work environment, and education and training. The regression model explains 56.3% of the variance in employee performance, indicating good explanatory power. These findings suggest that strengthening employee motivation, providing relevant education and training, enforcing work discipline, and creating a supportive work environment are essential strategies for enhancing employee performance in government institutions. The study contributes to the human resource management literature by providing empirical evidence on the key organizational factors that improve employee performance within Indonesia's public sector.

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Journal Info

Abbrev

ijbmer

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

International Journal of Business, Management & Economics Research (IJBMER) is a peer-reviewed journal which publishes original research papers. IJBMER has been published since 2020. It is currently published quarterly (February, May, August and November). e-ISSN: 2746-1351. The Digital Object ...