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All Journal International Journal of Business, Management and Economics
Joni Sandra
Universitas Muhammadiyah Palembang, Indonesia
Economics, Econometrics & Finance Social Sciences

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The Effect of Motivation, Education and Training, Work Discipline and Working Environment on Employees Performance: The Case of Main Secretariat of the Indonesian Quarantine Agency Joni Sandra; Muhammad Idris; zaleha Trihandayani
International Journal of Business, Management and Economics Vol. 7 No. 3 (2026): International Journal of Business, Management and Economics
Publisher : Training & Research Institute - Jeramba Ilmu Sukses (TRI-JIS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47747/ijbme.v7i3.3699

Abstract

This study examines the effects of motivation, education and training, work discipline, and the work environment on employee performance at the Main Secretariat of the Indonesian Quarantine Agency. Employee performance is a critical determinant of organizational effectiveness in the public sector, particularly in supporting bureaucratic reform and improving public service quality. The study employed a quantitative, associative research design involving 107 employees selected from a population of 145 using cluster sampling. Primary data were collected through a structured questionnaire and analyzed using multiple linear regression. The findings reveal that motivation, education and training, work discipline, and the work environment simultaneously have a positive and significant effect on employee performance. Partial hypothesis testing also demonstrates that each independent variable significantly influences employee performance. Among the four predictors, work discipline exerts the strongest effect, followed by motivation, work environment, and education and training. The regression model explains 56.3% of the variance in employee performance, indicating good explanatory power. These findings suggest that strengthening employee motivation, providing relevant education and training, enforcing work discipline, and creating a supportive work environment are essential strategies for enhancing employee performance in government institutions. The study contributes to the human resource management literature by providing empirical evidence on the key organizational factors that improve employee performance within Indonesia's public sector.
Co-Authors Muhammad Idris Zaleha Trihandayani