LEGAL RESPONSIBILITY OF CONSTRUCTION SERVICE PROVIDERS TOWARDS CONSUMERS FOR BREACH OF AGREEMENT (DECISION STUDY NUMBER: 740/PDT.G/2019/PN.MDN)

Alisya Yasmin Alka Siregar (Universitas Medan Area)
Maswandi (Universitas Medan Area)
M. Ridha Haykal Amal (Universitas Medan Area)

Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Vol. 6 No. 5 (2026): Multidiciplinary Output Research For Actual and International Issue

The legal relationship between a construction service provider and a consumer arises from an agreement that creates rights and obligations for the parties. In its implementation, default by a construction service provider can cause losses for consumers so that certainty regarding the form of legal responsibility is needed. The formulation of the problem in this study is: (1) how are the legal regulations regarding the liability of construction service providers to consumers for default in an agreement in Indonesia; (2) what are the legal consequences of default committed by construction service providers to consumers; and (3) what is the responsibility of construction service providers to consumers for default in an agreement based on the Medan District Court Decision. This study aims to analyze the legal regulations, legal consequences, and forms of liability of construction service providers to consumers for default based on the Medan District Court Decision. The research method used is normative juridical legal research with a descriptive analytical nature through a literature study of laws and regulations, doctrines, and court decisions. The research results show that the liability of construction service providers for breach of contract is regulated in the Civil Code, Law Number 2 of 2017 concerning Construction Services, Government Regulation Number 22 of 2020 as amended by Government Regulation Number 14 of 2021, and Law Number 8 of 1999 concerning Consumer Protection. Service providers proven to have committed breach of contract are required to be responsible in accordance with the contents of the agreement and the provisions of applicable laws and regulations.