International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Vol. 5 No. 10 (2026): SEPTEMBER

H-D N-IMPACT FRAMEWORK FOR SUSTAINABLE DIGITAL MARKETING: INTEGRATING LIVING HERITAGE, HALAL TRUST, AND SOSTAC IN KESAWAN TOURISM MSMES: English

Yosua Manullang (Universitas Mahkota Tricom Unggul)
Sixson Roberto Simangunsong (Universitas Mahkota Tricom Unggul)
ony Honkley (Universitas Mahkota Tricom Unggul)
Dompak Pasaribu (Universitas Mahkota Tricom Unggul)
Arwin (Universitas Mahkota Tricom Unggul)



Article Info

Publish Date
06 Sep 2026

Abstract

Digital transformation among tourism MSMEs does not automatically integrate heritage value, sustainability, halal integrity, and measurable marketing outcomes. This study develops and evaluates the H-D N-Impact Framework for the heritage-tourism and halal-culinary ecosystem of Kesawan, Medan. Using exploratory qualitative Design Science Research Methodology, the diagnosis involved 12 MSME operators, five visitors, and an FGD with three regulatory stakeholders. NVivo-assisted hybrid thematic analysis combined inductive-deductive coding, cross-case and negative-case analysis, and cross-stakeholder triangulation. Eight themes informed the artifact: living heritage experience, digital conversion capability, authenticity and information transparency, halal trust, multidimensional sustainability, event activation, readiness-based implementation, and impact/conversion/advocacy. H-D N-Impact integrates Heritage Experience, Digital Conversion Capability, Nachhaltigkeit/Sustainability, Halal Trust, and Impact through SOSTAC and three readiness tiers. Five expert-practitioners evaluated V3 (overall mean 4.23/5; conceptual rigor 4.40; structural logic 4.10; utility/applicability 4.20), all recommending minor revisions. Final refinement strengthened historical integrity, tier-based metrics, halal applicability, observable sustainability indicators, and simplified readiness tools.

Copyrights © 2026






Journal Info

Abbrev

ijset

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education

Description

International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in ...